Stephanie R. Smith
Burlington, NC 27215
*********@***.***
Experience
**/**/****-******* *********, Inc. Complete Deposition Services
Greensboro, NC
Production Manager
Answer and route all incoming calls to appropriate staff.
Receive and enter transcript orders from attorneys.
Receive and proofread transcripts from court reporters using transcript
generator software.
Produce any videotaped transcripts using media software.
Create and complete a production chart for each work organizing by
priority.
Assist the scheduler and biller with any issues that may arise.
12/01/2008- 07/23/10 Feeling Great! Sleep Medical
Durham, NC
Medical Office Assistant
Schedule, confirm and reschedule patient appointments.
Answer phones, direct calls, greet patients, check patients in and
out.
Enter office consults from physician’s dictation, edit, and send to
referring physician.
Complete monthly/ quarterly reports from patient satisfaction,
statistics, referrals and graph information.
Assist other departments in training on electronic charting system
and ensure proper handling of patient information.
9/2006-8/2008 Staples
Durham, NC
Copy and Print Center Specialist
Oversee production and quality control of orders.
Inventory control for supplies and waste materials.
Ensure monthly/ quarterly budgets are met and goals reached.
08/2008-01/2009 Plus Size Plum
Hillsborough, NC
Executive Assistant
Package and ship orders.
Generate mass emails to all customers for announcements and sales.
Track and maintain inventory orders and returned merchandise.
Answer phones to assist with online ordering and make calls to
vendors.
Track growth of the company and monthly sales goals.
05/2004-09/2006 O’Charley’s
Raleigh, NC
Administrative Assistant
Ensure guest satisfaction in dining area by visiting all diners.
Count monies in safe and make daily shift deposits.
Oversee kitchen expo area checking quality on plates and server
duties.
Maintain all weekly/monthly reports including profit/loss
statements, inventory tracking, and accounting.
08/2003-05/2004 Alamance Burlington Schools
Burlington, NC
High School English Teacher
Teach English, Grammar, and Literature to grades 9 and 10.
05/2002-07/2003 Guilford County Schools
Greensboro, NC
High School English Teacher
Teach English, Grammar, and Literature to grades 10 and 12.
B.E.T.A. club sponsor.
Junior Varsity Cheerleading Coach.
Education 1998-2002 NC Agricultural & Technical State Univ.
Greensboro, NC
B.S., English; Secondary Education.
Graduated cum laude.
Proficient in Microsoft Office including, Word, Excel, and Outlook.
Interests Cooking, Playing with my 2 dogs, Gardening, Bingo, Live music and
local bands, Reading, Writing fictional short stories and poetry.