Quality Assurance Project

Radhika A Ph.No: 404-***-****

QA Analyst **********.**@*****.***

SUMMARY:

As a QA Analyst and Tester with Five years of experience in writing System Test Plans, Test Cases,

documentation and automation of testing using Quick Test Pro and Quality Center in Client/server and

Web based applications.

SPECIFIC EXPERTISE:

Over 5+ years of experience in Software Quality Assurance and Software Testing of

Client/Server, UNIX, Windows and Web based applications.

Extensive experience in project methodologies like Agile, Scrum etc.

Extensive experience in reviewing and analyzing Business Requirements and writing detailed

Test Plans, Test Cases, and Test Scripts

Experience includes the testing of Client/Server and WEB based applications using automated

testing tools like Quick Test Pro and Quality Center.

Expertise in analyzing requirement specifications and responsible for developing Test Objective

Strategies, Scope, Test procedures and Test Matrices.

Extensively used Quality Center for specifying requirements, creating and executing test cases,

reporting defects, maintaining Test scripts, and observing traceability.

Uploaded Business requirements, test scenarios, test cases and defects from MS Word and Excel

to Quality center

Proficiency in Structured Query Language (SQL) to retrieve, manipulate data from different

databases and write Queries to run the data integrity tests.

Team player with an excellent interpersonal, verbal and written communications skills, and ability

to work well with a diverse team as well as ability to work independently and with minimal

supervision.

Results oriented, with an ability to work with aggressive timelines and deliverables and to see any

assignment to successful completion within the established project schedule.

MAINFRAME SKILL SET

• Escalating the job abends based on the severity of the job.

• Ensure timeliness availability of online regions, which are business critical by

effectively recycling.

• Preparing Daily reports on 6 critical systems.

• Timely execution of one-time requests coming through the Peregrine Service Center.

• Draining and activating the initiators as per requests.

• Handling the Adhoc requests of scheduling the Jobs as requested by the customer.

• Provide Production Control for 13 Different LPARS.

• Initiating IPL (Initial Program Load) that happens on a weekly basis.

• Coordinating critical Operations procedures like Disaster Recovery Testing.

• Analyzing & solving the flow of jobs to complete the batch cycle on time.

• Performing Shift Co-coordinator role,involving allotment of Lpars to Subordinates,logging on

to bridge calls,ensuring the productions goes as per SOP’s proposed by clients, raising tickets

for various anomalies as per SOP.

DOMAIN SKILLS

• Worked in Banking domain for 2.6 years

• Worked on Manufacturing Domain for 2 years.

OTHER SKILL SETS

• Have knowledge in Performance testing and Automation testing

Have strong communication skills and ability to handle multiple responsibilities

TECHNICAL SKILLS

Testing Tools: QTP 10, Load Runner

Defect Tracking Tools: Test Director, Quality Center 10

Languages: C, C++, Java, SQL, PL/SQL, .NET, HTML, XML

Operating Systems: MS-DOS, Windows98, NT, XP, Vista, 7, UNIX, Sun Solaris.

Testing Scripts: SQA Basic, TSL Script, JavaScript and VBScript.

Data Bases: Oracle 9i/8i, DB2, MS-SQL Server, MS-Access.

MS-Suite: MS-Word, MS Excel, MS PowerPoint, MS Outlook

Web Browsers: IE Explorer 7.0, Netscape Browser 8.0 and Fire fox 1.5, Chrome

Protocol: FTP, Telnet, SMTP, SNMP, HTTP, HTTPS, SSL

Mainframe MVS, JCL, COBOL, VSAM, CICS, DB2, TSO, SDSF

Mainframe tools File Aid, CA7, CA11

Other tools SQL plus, Toad, Lotus Notes

PROFESSIONAL EXPERIENCE

Client: KAR Auction Services Inc, GA June 12 to May 13

Project: Fusion- Nucleus QA Analyst

Responsibilities:

Testing of both Windows and web based applications

Work mainly involves testing integration of different applications

Used RallyDev to refer to requirements, Write test cases, Test Plans and Test Results

Involved in preparation of Test plans, Created test cases and responsible for executing the Test

Scripts

Involved in Smoke Testing, Functional, Integration, Regression testing, end-to end testing and

System level testing

Working closely with the Developers and Teams in the review and modification of product

specifications.

Used SQL to query data in database on both Oracle and SQL Server

Involved in both Front end and back-end testing.

Reported issues to developers

Worked closely with Developers in trouble shooting and resolving issues

Also, involved in presenting Demo to both Product Manager and also Business

Testing web-services using SOAP UI and also tested Message Broker

Involved in analyzing requirements for Automation

Involved in creating mapping documents for testing

Responsible for weekly status meetings showing progress and future testing efforts.

Involved in Daily stand-up’s, swarm grooming, Sprint Planning and retrospective meetings

Work involves coordinating Performance testing

Actively working with various teams based on the requirements

Environment: HP QTP, Load Runner,.Net,ASP.net, SOAP UI, XML, Oracle, Sql Server, TOAD,

Squirrel, RallyDev, Agile

Client : JP Morgan Chase, NY

Project : Loan Management

Role : QA Analyst June 10 – June’12

Description of Module: J.P. Morgan is a leader in financial services, offering solutions to clients in more

than 100 countries with one of the most comprehensive global product platforms available. It has been

helping the clients to do business and manage their wealth for more than 200 years. The business has been

built upon the core principle of putting the clients’ interests first.

J.P. Morgan is a leader in asset management, investment banking, private banking, treasury and securities

services, and commercial banking. Our broad global platform and strength enable us to create long-lasting

value for clients.

RESPONSIBILITIES

As a Quality Assurance Analyst, involved in QA Analysis, Testing, Debugging, and Bug

Reporting & Documentation.

Developed test scenarios (test plans, test cases) and test scripts that match the functional

specifications.

Analyzed test results, documented problems and worked with technical analysts to resolve them.

Involved in Understanding of system requirements and associated tools and identified customer

needs.

Performed Integration, Functional, Regression, User Acceptance and System Level Load and

Stress Testing.

Developed both Manual and Automation Test scripts based on Use cases developed.

Created defects

Created SQL scripts for executing the database queries.

Extensively used SQL commands for data check in the database.

Also involved in documentation as to how to maintain and run scripts for future enhancements.

Environment: HP Quick Test Pro, Quality Center, SQL Plus, MS Office, Web Services, HTML,

XML, Java, Java Script, Internet Explorer 7, Sun Solaris, Windows XP.

Client : General Electric

Project : Production Monitoring, Scheduling & testing

Role : System Analyst Feb 2008 – Jun 2010

Genpact is serving multiple GE Businesses with data center infrastructure services, delivering

Information Technology Services, Expertise and Productivity to enable GE Business growth

globally. It is spread across various geographies to support mainframes, servers and network

infrastructure for 13 GE businesses like NBC, GE Plastics, GE Aircraft Engines, and GE

Insurance, etc. As a production monitoring and control team provides production scheduling for

GE 13 businesses. We help businesses in the process of monitoring and providing support to

schedule the batch jobs as per the request of the customer

RESPONSIBILITIES

• Escalating the job abends based on the severity of the job.

• Ensure timeliness availability of online regions, which are business critical by

effectively recycling.

• Preparing Daily reports on 6 critical systems.

• Timely execution of one-time requests coming through the Peregrine Service Center.

• Draining and activating the initiators as per requests.

• Handling the Adhoc requests of scheduling the Jobs as requested by the customer.

• Provide Production Control for 13 Different LPARS.

• Initiating IPL (Initial Program Load) that happens on a weekly basis.

• Coordinating critical Operations procedures like Disaster Recovery Testing.

• Analyzing & solving the flow of jobs to complete the batch cycle on time.

• Performing Shift Co-coordinator role,involving allotment of Lpars to Subordinates,logging on

to bridge calls,ensuring the productions goes as per SOP’s proposed by clients, raising tickets

for various anomalies as per SOP.

• Lead the team of 5 and took over all responsibilities for Fixes Income.

• Preparation of Regression Test Plan for upcoming release.

• Interacted with Users to get the requirements and helped the development team to implement the

additional requirements

• Coordinated with various teams of the project and worked towards the delivery of these projects.

• Review of System Integration Test Cases.

• Involved in Functional and System Integration Testing.

• Preparation and Execution of Business Scenarios – End to End Business Cycle Test

• Preparation of Traceability Matrix

• Managing all the defects using HP Quality center, the defect management Tools.

• Environment: HP Quick Test Pro, Quality Center, SQL Plus, MS Office, Web Services,

Mainframe, Internet Explorer 7, Windows XP.

EDUCATION

• Bachelor of Engineering in Electrical and Electronics Engineering India.

CERTIFICATION & TRAININGS

• Undergone a on the job technical training in Winrunner, Load runner and QTP at GENPACT.

• Undergone technical training in Mainframe at Maintech Technologies Ltd.

• Training on Soft Skills for a span of 30 days by JP Morgan.

CREDENTIALS

• Received Bronze Award for Exceptional Performance in the IT services Of General Electric.

• Received the best Voice of Customer (VOC) Award.

• Received the Cheers Spot Award

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