Manager Customer Service
Resume:
LAURA TRENTON
Corona, CA *****
****************@*****.***
Summary
Highly motivated Customer Service with excellent time management as well as a team player,
who has vast knowledge in the following areas.
- Advantage - Access
- American Contractors - Excel
- Microsoft Word ` - Microsoft XP Pro
- Windows - Coins
- Outlook - Microsoft Office
Experience
Balfour Beatty Rail, September, 2008 - March, 2013
Ruby Zamora 626-***-****
Lisa Zieglar 626-***-****
VP Administrative Assistant/Office Assistant, who was in charge of answering all incoming calls, tracking
employee’s time sheets and their expenses, handled all incoming and outgoing mail, ordered all office and
ware house supplies for all California offices. Processed and balanced vendor ledgers for all completed
jobs, kept track of all outgoing deliveries, coordinated & processed orders with all delivery confirmations
with perches orders and line item coast coding. Assisted accounts payable department, kept subcontractors
and vendor files updated. Assisted equipment manager from the Jacksonville FL officer, kept log on
employee vehicles, assisted safety manager, and the senior safety director in the daily operations, prepared
inter as-builds, assisted in the preparation and completion of bid packets & assisted estimating department
with bid takeoffs. Scanned daily vehicle equipment safety checklist, kept track of drivers daily logs,
prepared commercial truck activity report and entered all preliminary information for subcontractor and
vendor. I also assisted all other departments in the office field.
MSJS Management Services, Inc. February, 2006- September, 2008
Melissa Sudakar
Accounts Receivable & Payable Assistant, who was in charge of balancing all vendor and customer
accounts, banking, construction, billing, government billing, prepare bids, deliver bids, general engineering
support, job cost reports, invoice data entry, insurance certifications, preliminary notices, progress billing,
manual invoices, retention invoices, statements, receipts on all accounts, bank reconci le, prepared various
reports, prepared all accounting for final approval, balanced all account statements with aging, kept ledgers
on purchase orders, kept ledgers on all aspects of accounting and general engineering department, prepared
job cost profile, performed general office duties and assisted Vice President of the company.
Rally Staffing October, 2006-January, 2007
Recruiting Manager
Administration Assistant who was in charge of product support, quality control and prepared quotes for
product support.
3V Fasteners February, 2004-September, 2005
Bonnie Davis 951-***-****
Accounting Assistant who performed data entry for A/R and A/P, balance A/R & A/P, month ending aging,
prepared state and federal invoices, updated and maintained computer database, performed general office
duties and assisted office manager.
ADDITIONAL References available upon request.
INFORMATION Laura Trenton 951-***-**** ****************@*****.***
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