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Extensive Customer Service Experience/ Writer and Editor

Location:
Jackson, MI, 49201
Posted:
June 20, 2013

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Resume:

InVest In People, LLC

Human Resources

Mason, MI

RE: Corporate Communications Specialist

Attached please find my resume for the above referenced position. I

believe that I am qualified for this job for a number of reasons. I have a

Bachelor's degree in English Writing and an Associate in Liberal Arts. I

also have eight years of experience in customer service. These years of

customer service experience in addition to my extra curricular activities

have made me the perfect candidate. I love to be around people and am very

energetic. I develop relationships with people quickly and easily due to my

many years of experience as a server. I can easily assess certain

situations and am able to diligently and with great attention to detail,

assess the needs of others.

I pay great attention to detail because of my training in editing and

proofreading. I am an excellent writer and editor. I have experience

writing, editing, and producing many various types of documents. My

experience writing is even more extensive then my customer service

experience. I have been published twice, and have helped edit some

independently produced books. I have extensive knowledge in computers and

various computer programs. I have been professionally trained in all

Microsoft programs.

I have excellent verbal skills and am comfortable in public settings.

I have participated in many extra-curricular writing and speaking groups,

improving my ability to communicate with people on paper and in person.

This provides me with the ability to develop relationships that will result

in successful referrals and contacts. My experience and education has also

helped me present information to people of all types with ease and with

successful communication. I also have leadership experience, which will

help me guide people in the appropriate direction.

Thank you for your time and consideration for this exciting and

promising position of Communications Specialist. I look forward to any

type of follow-up from you. I check my email daily and am available by

phone until late afternoon every day.

Respectfully Yours,

Kaitlin McFee

Objective

I am seeking to gain full time employment using my abilities and

training in the field of communication both verbally and written. I have

extensive writing experience and am also comfortable in a public,

professional setting. I am eager to learn about and be a part of new

innovative ideas. I have experience working in a group setting and

delivering results.

Education

. Associate in Liberal Arts- Jackson Community College

o Years Attended: 2007-2009

. Bachelors in English Writing- Spring Arbor University

o Years Attended: 2009-2011

Work Experience

. Server at The Parlor, 2004-2009

o Corporate trainer

. Server at Steak's Eatery, 2009-Present

o Improved people skills and how to multi-task

. Research Associate for CONSULTIMATE INC., April, 2013- June, 2013

o Work in a professional setting, editing various types of

documents

o Research material for writing projects

o Stay up to date on and control/provide employee communication

o Organize daily schedules

Awards, Achievements, and Responsibilities

. Elected drum major for marching band: 2005

o Senior Year: 2006

. Received four Varsity letters at Jackson Christian High

School

. Received Royal Award (Most Valuable/Team Player) for two

sports

. Awarded top rating in Solo State competition for clarinet

. Student assistant band director senior year at JCHS

. Chief Editor of Staff for The Paper at JCHS

. Provided valuable internal communication within the

school system and for family members of students

. Most Valuable Staffer award from the Jackson Citizen

Patriot

. Editor/Organizer for yearbook at JCHS

. Produced monthly newsletters to high school staff

. Graduated with honors from high school: 2006

. Graduated with honors from JCC: 2009

. Phi Theta Kappa member at JCC: 2008-09

. Original work published twice: 2007, 2009

Related Extracurricular Activities

. Participated in Forensics and Debate team: 2007-09

o Learned how to connect with audience

o Improved public speaking skills

o Learned awareness of the importance of public relations

o Learned how to improvise quickly

. Active member of JCC concert band: 2007-09

o Dedicated many personal hours to continuous improvement

o Became better at time management

. Participated in Poetry Writing Club: 2009-11

o Improved writing skills

o Learned to work and create in a group setting

References

. Martha Morris

o Executive Assistant- Consumers Energy

o 517-***-****)

. Stanley A. Johnson, Sr.

o Transportation Director- Jackson County Intermediate School

District

o 517-***-****

. Cammie Walz

o Children's Pastor- Jackson Free Methodist

o 517-***-****

. Connie Sprang

o Human Resource Manager- K-Mart

o 517-***-****

Notes

I am an extremely goal oriented person. I am motivated and am

constantly looking for self-improvement. I am eager to learn and to do so

quickly. I can adapt to my environment and produce results in many types of

situations and circumstances. I look forward to furthering my career and

using my education to its fullest potential.



Contact this candidate