Customer Service Sales

Shameka Alexander

*** ******* *** ****** ******, Michigan 49022 269-***-**** ******************@*****.***

OBJECTIVE

Actively seeking an open position in office support or customer service. Proficient in Microsoft Excel, Word, Windows,

Outlook and internet search.

Qualifications Summary

• Worthy of an employer’s confidence; dependable in my work.

• Work effectively with my team members to achieve a common goal.

• Recognize my obligation to effectively complete assignments as part of my job.

• Outgoing personality with a friendly and positive nature.

Professional Experience

Inspector, Trimmer, Packer

Woods Temporary Staffing Benton Harbor, MI December 2012 to March 2013

• Inspected quality plastic and metal production for clients.

• Trimmed car parts while meeting the daily quota.

• Packaged plastic and metal car parts for client.

Customer Representative/ Inspector

Insight Global Corporate St. Joseph, MI July 2011 to January 2012

• Answered any questions or concerns from technicians regarding equipment malfunctions.

• Scanned and issued all equipment to technicians, returned used equipment back to the main hub.

• Assisted with the shipment of the inventory weekly. Packed and arranged skids according to their labels at

Comcast Warehouse.

Associate & Team Leader

Maytag Coin Laundry Benton Harbor, MI March 2008 to June 2009

• Maintained a clean and friendly environment for our guests. Supervised 3-4 team members.

• Operated cash register and rang up customer transactions

Buffet Stocker & Custodian

Four Winds Casino Resort New Buffalo, MI September 2007 to February 2008

• Stocked the wells with food needed for the Buffet Lounge.

• Maintained a clean environment for the guests.

Inventory Load Clerk & Mail Sorter

ABX AIR Niles, MI May 2007 to December 2007

• Sorted freight and packed freight. Signed trucks in and out after loading and unloading the freight.

Telemarketer

Americall Corporation South Bend, IN March 2004 to April 2007

• Networked with different clients offering life insurance, vacation plans and credit cards while meeting the daily

quota of cold calls and sales.

Education and Certifications

Currently enrolled Associates in Accounting Grantham University

General Equivalency Degree Berrien Adult Education Benton Harbor, MI 2005

Technology Certificate CW-CC 2004

Volunteer Experience

Benton Harbor Youth Baseball: Work concession and wash uniforms.

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