Customer Service Sales Representative

ZARAR KHAWAJA

*** ******* ****, **** *******, NY 11704 (H) 631-***-**** (C) 631-***-**** ***********@*******.***

Professional Summary

To obtain an entry-level position that will allow me to utilize my skills and training in the field of I.T. and Networking.

Skills

Languages: Platforms: Softwares:

Visual Basic

Windows NT

Adobe Suite

C++

Windows XP

Microsoft Office Suite

Java

Windows Vista / 7 / 8

Symantec Products

Unix/Linux

Windows SBS 2008

DRBL & Winroll (Linux)

HTML

Ubuntu

Faronics Deep Freeze

Mac OS X

Netsupport

Red Hat Enterprise

Sage BusinessWorks

Work History

Technical Support 09/2012 to 04/2013

Farmingdale State College – Farmingdale, NY

Working with various software applications such as DRBL and Winroll, Symantec Products, Deep

Freeze by Faronics, Netsupport and Adobe Products

Troubleshooting as well as adding users to a domain and mapping network drives

Workstation repair, upgrades and installing new devices

Computer maintenance and updates

Set up and configuring a Virtual Private Network Deploying an image to

multiple computers in a lab (Multicast)

Pharmacy Department Cashier 01/2010 to 10/2011

Walmart – Farmingdale, NY

Greeting customers, handing out the weekly circular and help locating each department

Ringing up the customers as a cashier

Assisting the pharmacist in the pharmacy department

Zoning the isles in the pharmacy department

Aiding customers and helping them carry large items to their respective vehicles

I.T/Administrator 09/2007 to 03/2013

Nameplate Manufacturers of America, Inc. – Farmingdale, NY

Creating personal databases and incorporating them with existing applications

PC Building, Troubleshooting, Repair and Maintenance

Understanding and manipulating blueprints from art work

Working with commercial printers, hardware and software

Experience with software applications

Computer Repair/Sales Representative 03/2006 to 07/2007

Circuit City – Massapequa, NY

Selling Computers and Electronic Devices

Promote Advertised Items

Provide the highest sales and quality customer service

Computer Repair

Education

Current

Bachelor of Science: Computer Programming and Information Systems (CISCO Networking Track)

Farmingdale State College - Farmingdale, NY

2010

Associate of Arts: General Studies

Suffolk County Community College - Brentwood, NY

2007

High School Diploma: Regents Diploma

West Babylon Senior High School - West Babylon, NY

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