Customer Service Manager

LESLIE G GUZMAN

**** *** ******** ****** # ****ORLANDO, FL 32839

****************@*****.***

407-***-****

SUMMARY

Experienced in home based small business and stores.

EDUCATION

SOUTHERN TECHNICAL COLLEGE Currently Enrolled

Seeking an Associate of science Degree 04/27/2014

Medical coding and Billing

MANPOWER TRAINING INSTITUTE Accounting

Associate Degree on Business administration 06/28/1998

QUALIFICATIONS

Floor set and visual displays

Large cash and checks deposit

Markdown/ promotional procedure

Cash management

Store maintenance

Inventory control

Shipping and receiving

Cash flow management

Customer service

Listening skills

Telephone inquiries

Knowledge in word, excel, power point.

EXPERIENCE

LA CASA DE LA GORDA - HEAD CHEFF ORLANDO, FL 01/12/2010

•Take orders from 2 to 200 people, food cost, contracts, manager, cash handling

•Dedicated owner. Motivated to maintain customer satisfaction and contributed to company success.

HOME CHILD CARE – CHILD CARE PROVIDER ORLANDO, FL 06/15/2005

•Prepare contracts, client relations, problems mediation.

•Professional with strong leadership, and relationship builder, dedicated to create business and maintain

it. Always with the company name and success on mind. Worked with a minimum of 2 to 10

children.

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