Customer Service Engineer

Jamel T. Dorsett

**** ****** *****

Berrien Springs MI, 49103

Tel: 313-***-****

OBJECTIVE:

Seeking a challenging and rewarding position in industrial engineering, logistics, or warehouse operations

with a growing company.

Summary of Qualifications

• Excellent problem solving skills

• Computer literate – proficient in Microsoft Office 2011 (Word, Excel, Access and PowerPoint)

• Punctual, reliable and hardworking

• Ability to work in a fast pace environment

• Excellent communication and customer service skills

• Meticulous with strong organisational skills with the ability to manage time and resources

effectively

• Several years of labor-intensive, logistical and expediting skills/experience

• Adheres to all company safety policies and procedures

Work Experience

Broker/Owner 2005-Present

Dorsett Brokerage L.L.C

Former Co-Owner 2002-2005

Remax New Season

Receiving Manager 02/00-10/02

PPG Industries Inc

• Planned and supervised all activities in the Shipping Department

• Managed shipping staff

• Ensured the accuracy and quality of shipments

• Determined efficient and economical modes of shipping

• Maintained accurate files and records of shipping activities

• Filed and distributed bills of lading, created labels and daily ship logs

• Analyzed and scheduled daily shipment for customer requirements

• Adhered to all inventory control policy

Warehouse Engineer 05/98-01/00

Saturn Engineering Plant

• Processed advanced shipping notices (AGN) to various plant location

• Prepared daily receiving summary for production control

• Thorough knowledge of inventory control practices

Warehouse Technician 05/94-12/97

US Government Tank Automotive Control

• Management of inventory

• Maintained safe, clean work environment and general building maintenance

• Operated heavy equipments – loaders, backhoes, forklift and ground equipment

Academic Background

Certification in Auto mechanic, brakes, front-end alignment

Michigan Career Institute 1994

A.A., Business Management

Lewis College of Business 2007

B.A., Religion

Andrews University 2011

Professional Training include:

• FSSR (Foreclosure Short Sale REO), Training/Continuing Ed.

• Foreclosure Training: Continuing Ed

• Real Estate Investing Training: Continuing Ed.

• 1031 Exchange Training: Continuing Ed.

• Accredited Staging Professional

• Dorsett Brokerage LLC is a HUD registered Office

References will be supplied upon request

Contact this candidate