Customer Service Sales

Placido Vasquez

*** ********* ***

Brooklyn, NY *1207

Tel. # 917-***-****

Objectives: I am seeking a position where my 12+ years

of computer experience can be put

to good use. My ideal company is one who recognizes that

customers are the primary focus.

Summary of Qualifications

Proficient in LAN, WAN, and network installation,

monitoring, and

programming.

Able to repair, install, upgrade, and maintain desktop

and notebook

computers as well as printers and scanners.

Exceptional customer service skills, account management,

follow up,

and sales.

Ability to write engaging technical documents to assist

users in

software usage.

Employment:

01/13 - Present Liberty Helicopters NY, NY

Customer Service

Sales Tracking - Tracked daily sales based on high

volume,

and promotional products ranging from tour operators to

hotels to websites.

Exercised strong interpersonal communication skills with customers

and department personnel.

99/13 - Present Computer Technician, Personal Entrepreneurial

Business Brooklyn, NY

Installed, repaired, maintained, and upgraded desktop and

notebook computers; performed maintenance on printers.

Operating System Installation and Upgrades - Windows

('95, '98,

2000, NT4, Server 2003, Server 2008, Windows XP, Vista,

Windows 7), MAC (OS 10.4 through 10.6 Leopard).

Education

I graduated from Universidad

Dominicana O&M, where I finished the studies in

Computer and Systems

Engineering.

I m graduated in English

language in Modern American School, placed in Puerto Plata city,

1990 . I m graduated in French

language in Alince Francesa School, placed in Puerto plata

city,1990-1993.

I m graduated in German language

in Andrea German School, placed in Puerto plata city,

1996.

Language Proficiency: Read, Speak & Write Spanish,,French and German

fluently.

Also I can speak Italian

and am learning Portugues now.

Contact this candidate