Customer Service Assistant

Womelsdorf, PA

Phone: 877-***-****

Kristie L. Haag Email:

*******@*************.***

OBJECTIVE: To gain an entry-level telecommute position within your company

with the ability to work from my home office. Experienced in:

all secretarial skills, recruiting - screening & hiring,

accounts receivable and payable, inventory control, order

entry, transcription (industrial and medical), and switchboard

operation. Proficient in typing and key boarding. Friendly and

pleasant attitude towards all people. A strong ability to

maintain strict confidentiality. Self starter, considerate,

goal-oriented, and team player. Strong communication, problem

solving, and customer service skills. Proficient in Word,

Excel, PowerPoint, Access, Publisher, Visio, Act!, Constant

Contact, Zoho, Q/S, Peachtree, Quickbooks, Arcline, IES,

Salesforce, TimeSlips. Typing skills: WPM: 83 and 14,000+ KSPM

EXPERIENCE:

2004 - Present:

Independent Contractor - virtually assisted from my home office. Below is a

list of positions I've held:

Virtual Personal & Administrative Assistant ? Executive Recruiter - search,

screen, interview & hire ? Employment, Education & Personal Reference

Verification Representative & Mentor ? Legal Receptionist/Scheduler ?

Legal Data Entry ? Medical Report proofing ? Remote Customer Service

Representative ? Remote Appointment Scheduler ? Remote Customer

Service/Tech Support Representative ? Remote Office Manager

Work Provided Outside the Home

2004 - 2004:

Advance Personnel (Now S&R Staffing) Corporate Executive Assistant (part-

time)

General office duties include: Data Entry, Transcription, Dictation, Mail

merges/mailings, Faxing, Filing, Spreadsheet reports, Preparation of

presentation reports, Research various items via the Internet, books,

magazines, etc., Shipping of packages via Fed-Ex & UPS, Email, Switchboard

operations, managing schedules, scheduling of interviews, interview

applicants, new employee orientation (I-9, W4, etc.), performing drug

screen testing, running DMV reports, running Criminal Background Checks for

PA.

2003 - 2004:

Mosteller & Associates Executive Secretary

(part-time)

General office duties include: Data Entry, Transcription, Mail

merges/mailings, Faxing, Filing, Spreadsheet reports, Preparation of

presentation reports, Research various items via the Internet, books,

magazines, etc., Shipping of packages via Fed-Ex, Airborne Express & UPS,

Email, Switchboard operations, Managing schedules and Job placement ads.

Other positions held:

2003 - 2003 - Hartman, Hartman, Howe & Allerton - Legal Assistant (part-

time)

2002 - 2003 - F.R. Myers Sohn - AP Manager/Executive Secretary to

President/Vice President

2002 - 2002 - Reading Hospital Medical Center - Nurse Assistant/Personal

Care Assistant

2000 - 2001 - Dalloz Safety - Marketing & Database Assistant

1997 - 2000 - Penn Technology - Executive Secretary

1996 - 1997 - Albright College - Secretary II

1993 - 1996 - Schoeneman Beauty Supplies - Sales Associate

EDUCATION:

2000 - 2002 Reading Area Community College Reading, PA

. Nursing - unfinished

2003 - 2006 Kaplan University

Davenport, IA

. AAS - Paralegal - unfinished

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