Fred Manna
Fred M. Manna
Phoenix, AZ 85023
****.*****@*****.***
Personal Traits:
Effective leader and mediator
Self-starter, detail oriented
Excellent business skills
Friendly, hardworking, punctual
Professional Experience:
Pillar Hotels and Resorts (Comfort Suites) 06/2011 – Present
Chief Engineer/Front desk
Chief Engineer 01/2012 – Present
Initiate upcoming business strategy with executive management
Coordinate recruitment and training of new employees
Responsible for scheduling staff
Interface and negotiate initiatives with external vendors
Maintain weekly preventative maintenance with adherence to tight time restraints
Monitor and order supplies as needed
Accomplishments:
Augmented sales by generating an additional $30k+ in less than one month
Front Desk 06/2011 – 01/2012
Ensured proper accommodations and provided exceptional customer service to new
arrivals
Handled multiple large group and third party reservations
Performed night audit certifying ledger totals and bucket check
Proficient in Profit Manager, SoftHotel, Choice Advantage
Manna Property Management, Inc. 09/2008 – 06/2011
Chief Executive Officer
Acquired hands on training in residential and commercial management
Fostered contracts and residential leasing in property management
Located potential residential properties and identified safe return on investments
Liaison to various matrix partners including venders, contractors, and customers
Managed project-work including foundational structure, electric, plumbing, heating,
and air conditioning
Assured 100% occupancy rate throughout terms of lease
Bernard/Allison Management CO 02/2002 – 08/2008
Assistant Manager
Led Assistant Manager role for 250+ apartment units
Oversaw the Maintenance and Leasing departments consisting of twelve employees
Responsible for recruitment of new talent, training, and productivity
Assured strong occupancy rate and end- of- month reports by successful implementation
of move-in specials
Contributed to the preparation of portfolio reports including; quarterly property reports and
annual operating budgets