Quality Assurance Test

ABM A. BAYAZID

Ellicott City, Maryland

*******@*****.***

917-***-****(Mobile)

US Citizen

Objective: 6+ years of Software QA testing experience and solid

understanding of software development & testing processes, well organized,

self-motivated seeking an opportunity as a Software QA Tester or Automation

Test Engineering.

Summary

. Expert in writing and executing Test Plan, Test cases, Test Scenarios,

Test Scripts.

. Experienced in gathering and documenting business

requirements from client.

. Experienced in performing Functional, Sanity,

Integration, System, Regression, User Acceptance,

Performance, Load and Stress Testing.

. Proficient in using different databases including

Oracle 11g, SQL Server, Informix, DB2 and MS Access.

. Experienced in using test management and bug

reporting tools including Quality Center, Test

Director, and Clear Quest.

. Involved in testing task estimations, review

checklists preparation.

. Developed automation test scripts using Quick Test

Pro (QTP) for creating standard, text, and bitmap,

page, and database checkpoints.

. Tracked defects, prepared defect matrices, defect

summary report and followed issues to completion.

. Prepared Requirement traceability matrix, Test data

requirements, Test strategy, Test reports.

. Involved in establishing QA process and reviewing

processes.

. Actively participated in all phases of the testing

cycle including reviews and project status meetings.

. Performed system testing of the application in UNIX

and Windows Environment.

. Skilled in adapting to rapidly changing work environments. Employer

dedication. Excel at testing from a customer's mind set.

. Experience in Section 508 Compliance test using JAWS, Zoomtext 10.

. Solid understanding of Software Development Life cycle and testing

processes.

. Experienced in HP Quality Center, Quick Test Pro, Win Runner, Load

Runner.

. Expert in Manual and Automated Testing from the clients/end user's

point of view.

Technical Expertise:

Testing Tools: HP Quality Center (QC), Target Process, QuickTest

Professional (QTP), HP Load Runner, TOAD, ClearQuest, ClearCase,

RequisitePro, TestManager, DOORS, StarTeam.

Languages: Visual Basic, C++, Java, J2EE, PL/SQL, DHTML, HTML,

Macromedia Dream weaver, VB Script.

Operating Systems: UNIX, MS DOS, Windows Vista, Windows XP, Windows NT

Database: MS SQL Server 2005/08/12, Oracle11g, 10g, 9i, MS Access.

Microsoft Tools: MS Word, MS Excel, Power Point, Visual SourceSafe, MS

Visio, and Outlook.

Application Server: Web Logic, IIS.

Professional Experience:

Micros System INC.

Columbia, MD

Role: Software Test Engineer

February 2013 to present

Environment: Dot Net, Windows XP, UNIX, IIS, IE, Oracle 11g, 10g, MS SQL

Server, C++, C Sharp, Quick Test Pro (QTP), XLM, Target Process, MS

Outlook.

Responsibilities:

. Analyzed systems design specifications and developed Test Plans, Test

Cases to cover overall quality assurance testing.

. Performed Manual Testing for usability and compatibility of the custom

Web application.

. Performed end to end testing for Regression, Integration and database

testing manually.

. Worked with Use cases and requirements to write the test plan and test

cases.

. Manually executed test cases and reported results to development

teams.

. Performed manual GUI test for Data entry screen in the Application.

. Accessed data from Oracle database using SQL scripts and SQL

Developer.

. Validated reports developed using Crystal Reports.

. Performed defect tracking for the bugs in the application that

included documentation, tracking and re-validating defects that helped

developers to track the problem and resolve the technical issues.

. Involved in Preparing test plans and prepared the test cases and test

scripts.

. Responsible for creating and executing test cases for System,

Integration, Regression and End-to-End, User acceptance testing of the

Application.

. Executed the tests manually to verify the application functionality.

. Used Target Process for Bug (defects) reporting and communicating

between developers, product support and test team members.

. Extensively used QTP for creating automated scripts for GUI,

Functional and Regression test of AUT.

. Verified and closed bug reports once they are resolved.

. Implementing Data Driven Test, Keyword Driven Test and

Synchronizations and automated web application using QuickTest Pro.

. Optimized QTP scripts for Regression testing of the application with

various data sources and data types.

. Mapped the custom objects to the standard objects where necessary, and

inserted GUI, Bitmap and Text checkpoints where needed, to compare the

current behavior of the application being tested to its behavior in

the earlier version using QuickTest Pro (QTP).

The Transportation Security Administration (TSA)

Fort Meade, MD

Role: Software QA Tester

September 2010 to January 2013

Environment: Windows XP, UNIX, IIS, IE, Oracle 11g, 10g, C, C++, DOORS,

LoadRunner, Quick Test Pro (QTP), Quality Center (QC).

Responsibilities:

. Prepared and reviewed Quality Control strategy and test plan.

. Created and reviewed test cases based on the objective of QC strategy.

. Worked with application development and product development teams to

produce and implement all testing artefacts including, but not limited

to; Test Strategy, Test Plans, Test Scripts, Test Data, Test

Execution Results and Defects.

. Setup the testing environment and involved in both manual and

Automation testing.

. Implemented Black box, Navigation, Functional, User interface,

Security, Data driven, Configuration, System, Regression, User

acceptance testing.

. Created queries and stored procedures using SQL.

. Created the environment for automation testing and designing the

strategy for complete test coverage.

. Analyzed the requirements and designed detailed test cases.

. Developed automation scripts in Quick Test Professional (QTP) to

automate smoke and regression testing.

. If issues were identified with any project, bugs were entered in the

project bug reporting system and a decision was made to determine

whether the project should proceed to production deployment.

. Managed the testing process, schedule batch tests, log and track

defects using Quality Center.

. Co-coordinated with System Analysts, Development & Test Teams to

review Test Plans, Test Cases, and requirement standards & resolve

issues including User Acceptance Testing.

. Performed Functional, Regression, Integration and End-to-end testing

using QuickTest Pro.

. Developed and executed various VB scripts, loading and unloading GUI

map files, created GUI Check points, Data Base check points,

Implementing Data Driven Test and Synchronizations and automated web

application using QuickTest Pro.

. Optimized QTP scripts for Regression testing of the application with

various data sources and data types.

. Mapped the custom objects to the standard objects where necessary, and

inserted GUI, Bitmap and Text checkpoints where needed, to compare the

current behavior of the application being tested to its behavior in

the earlier version using QuickTest Pro (QTP).

. Parameterized the fixed values in checkpoint statements, created data

tables for the parameters and wrote functions for the parameters to

read new data from the table upon each iteration - Performed Data-

driven testing.

. Performed End-to-End Systems Regression Test, Readiness Review, and

test results analysis.

. Involved in Performance and Stress testing.

. Performance tuning as needed and smoke tests were executed to fix any

testing issue.

. Performed scorecard testing consists of a one-user load requesting a

list of web pages. The objective was to ensure that the threshold

values based on the page categories are not exceeded in the following

areas: Response Time, Number of Objects per page, and Page Size.

. Emphasis on performance as an optimization task; analyzed performance

issues, bottlenecks, and inefficient systems utilization.

. Ensured that performance and stability capabilities met or exceeded

loosely defined operational and business SLAs.

. Identified functionality and performance issues, including: deadlock

conditions, database connectivity problems, and system crashes under

load.

. Provided management and vendor with analysis reports and

recommendations, which resulted in a redesign of the architecture by

the vendor. Communicated with the vendor to resolve issues.

. Confirmed the scalability of proxy servers and application under test

after the architecture redesign.

. Actively participated in the team meeting with the developer and

business analyst.

PNC Financial Services Group, Inc

Pittsburgh, Pennsylvania.

Job Title: Software Test Engineer

June 2008 to August 2010

Environment: Quick Test Pro (QTP), Quality Center (QC),Windows XP, Unix,

IIS, Oracle, TOAD, MS SQL, JIRA, MS Visual Studio .NET, MS Word, Excel,

and Outlook, HTML, XML, JavaScript.

Responsibilities:

. Analyzed systems design specifications and developed Test Plans, Test

Cases to cover overall quality assurance testing.

. Performed Manual Testing for usability and compatibility of the custom

Web application.

. Performed end to end testing for Regression, Integration and database

testing manually.

. Worked with Use cases and requirements to write the test plan and test

cases.

. Manually executed test cases and reported results to development

teams.

. Performed manual GUI test for Data entry screen in the Application.

. Accessed data from Oracle database using SQL scripts.

. Validated reports developed using Crystal Reports.

. Performed defect tracking for the bugs in the application that

included documentation, tracking and re-validating defects that helped

developers to track the problem and resolve the technical issues.

. Involved in Preparing test plans and prepared the test cases and test

scripts.

. Responsible for creating and executing test cases for System,

Integration, Regression and End-to-End, User acceptance testing of the

Application.

. Executed the tests manually to verify the application functionality.

. Used Quality Center for error (defects) reporting and communicating

between developers, product support and test team members.

. Extensively used QTP for creating automated scripts for GUI,

Functional and Regression test of AUT.

. Identified the performance requirements and created the load and

stress test environment using Performance Center.

. Analyzed the results using Performance Center.

. Conducted System testing to ensure the system functions will meet the

business needs and establishment of preliminary work instructions.

. Verified and closed bug reports once they are resolved.

. Provided recommendations to the application owner on steps to meet

performance goals.

. Performance tuning was conducted to ensure that each of the layers is

optimally tuned: Environment, Infrastructure, Application, Data, and

Platform. Types of tuning include:

GEICO

Chevy Chase, Maryland

Role: Software Tester

July 2006 to May 2008

Environment: C#, SQL Server, Quick Test Pro (QTP), ClearQuest,

RequisitePro, TestManager, Windows XP.

Responsibilities:

. Analyzed and defined clients' needs and requirements for the software,

defined the quality assurance objectives.

. Created and executed Test Plans, Test cases for the project

performance, functional, regression, verification, acceptance, GUI and

usability tests.

. Developed Automated Test Scripts to perform Functional Testing.

. Enhanced the recorded scripts to resolve synchronization. Enhanced

recorded test scripts using Checkpoints, Synchronization,

parameterization.

. Implemented procedures for making QA and development more efficient.

. Worked on SQL and PL/SQL and performed backend validations.

. Performed backend testing on Oracle, executed various DDL and DML

statement.

. Reported software anomalies and defects using ClearQuest Bug Tracking

system.

. Replicated the problem and created replication log.

. Updated the SR (Service Request) database.

. Updated the SR tracking system using Rational ClearQuest.

. Entered requirements in Rational RequisitePro.

. Closed the SR and created Patch promotion.

. Created the test data and scheduled the test execution.

Education

Bachelor in Computer Science and Engineering

Dhaka University, Bangladesh.

Reference

Available Upon Request.

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