RITESH R. DOSHI

E-Mail: abyca3@r.postjobfree.com; abyca3@r.postjobfree.com ~ Mobile: +91-

988-***-****

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Aspiring for challenging positions in Client Relationship Management/

Project Management & Implementation/ Accounts Receivable with an

organization of repute

Location Preference: Bangalore/ Chennai

PROFILE SUMMARY

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. Offering 8.6 years' experience of Project Planning, Contract Management,

Quality Assurance, Resource Allocation and Relationship Management

. Demonstrated excellence in spearheading end-end project management and

ensuring strict adherence to the quality norms defined for executions

. A strategic planner with experience in conducting & coordinating the

project activities, Client Relationship Management, estimation and

resource management

AREAS OF EXPERTISE

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Project Planning & Execution Site Management Production

Control Management.

Team Management Resource Planning

WORK EXPERIENCE

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ACS/ XEROX, Bangalore as Sr. Business Analyst - Telecom Billing: Since

Oct'12

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Razorsight Software (P) Ltd., Bangalore as Sr. Business Analyst - Telecom

Billing: Apr'08 - Oct'12

Role:

. Handling the elicit business requirements, solution definition &

communicating between internal teams and business customers

. Assessing customer needs using structured requirements process like

gathering, analyzing, documentation & managing change & helping identify

business priorities

. Managing invoice analysis & mapping according to industry standard

formats like SECABS/ NGN & custom formats

. Performing UAT on new builds before releasing the production environment

. Preparing project scope & plans along with Project Manager based on

details collated for the projects.

. Collecting & documenting customer's business requirements by

investigating, resolving through detailed analysis and communicating the

same to the Team for managing the project

. Providing support to customers during implementation phase & transition

phase to production by having day-to-day interaction through meetings or

mails

. Defining & executing process to interface the software with customer

systems & processes

. Developing business required documents to be used by developers & an

artifact document raised by customers

Highlights:

. Dexterously clarified the requirements during the development phase and

performed random quality checks post for development

. Dexterously conduct tests for outputs generated by execution team & sent

feedback for the changes to be made

. Holds the distinction of acting as a backup for the Team Lead as per the

requirements

. Recipient of:

o "Team Excellence Award" for Exceptional Performance in 2011

o 'Bend it Like Beckham' from CEO of Razorsight for Exceptional

performance in 2010

o 'Bend it Like Beckham' from CTO of Razorsight for Exceptional

performance in 2009

o "Team Excellency Award" from CEO of Razorsight for delivering &

attaining customer delight for Capture Team in 2009

o Cheers Award for sharing of process knowledge

o Striker @ Dell Award for quarter FY08Q1, 2007

. Attained:

o Best of Breed result outstanding performance by making UA as Zero

along with Team in FY 06, quarter 3

o Brown Bag session with VP of Finance Dell & also Razorsight twice

Major Projects Handled:

. Steered the 'Special Project' of stream lining the process which adheres

to the industry standards of Telecom as well as customization request in

order get the invoices processed as per the expectations of the

customers. This involves daily interaction with different team members,

Project Manager, Operation manager as well as Client interaction as well.

This is an ongoing project for different clients that are in pipeline-

(Jan'12-Till Date)

. Dexterously headed the first International client for Razor sight -

Polish Telecom for getting the invoices Implemented at the initial stage

& also carrying out the project in a successful manner until it went live

in Production- (Jan'09-Mar'09)

. Handling majority of client's projects to get them implemented & GOLIVE

in production. Clients- TATA Communications (Onsite client Visit),

CALLIS, KDL, Access one, Earth Link, One Communication, Inteliquent, PGI,

T-MOBILE, BVN & BHN

. Single handedly dealt with 12 different projects in the Analyzing & QA

performing activities during Implementation time before the invoices goes

LIVE in production-(May'08-Jun'11)

. Also involved in converting the SECAB 9 BDT'S TO SECAB 12 BDT'S as per

Client requirement- (September2008-October2008) & (Feb'12-Apr'12)

. Holds the merit of working in close coordination with the Project

Management Team for the new projects which involved tweaking the project

documents internally related to the questions/queries & sign off the same

from the client with the actual time frame & scope of the project to

carry forward.

Onsite Client Visit-Tata Communications, Pune

. Tata Communications Implementation Project (Dec'10-Till Date) which

includes requirement gathering, having Direct client call to know the

level of specifications & communicated the same to the Technical Team to

design the Data Base & also the architecture of Framework in our system

to suit as per TATA requirement & also carrying out the project in

successful implementing of the same.

PREVIOUS EXPERIENCE

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Dell International Services (Global Financial Services), Bangalore as Cash

& Credit Expert: Dec'04 - Apr'08

Major Project Handled:

. Yellow Belt Project related to bringing down the number of mails in

mailbox of AR process (Apr'07-Sep'07)

TECHNICAL SKILLS

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Operating Systems : Windows 98/ 2000/ XP

Front End Tools : MS Office

Browsers : Internet Explorer (IE), Chrome

Other Tools : PL/SQL (Beginner) & MS Access

EDUCATION

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2004 MBA (Finance & Marketing) from College name, location, Bangalore

University, Karnataka

2002 B.Com. from Bangalore University Karnataka

PERSONAL DETAILS

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Date of Birth : 17th May 1981

Linguistic Skills : English, Hindi, Gujarati, Tamil & Kannada

Address : #235/A, 39th Cross, 2nd Block, Rajajinagar, Bangalore

- 5600010

Contact this candidate