Administrative Assistant Services

Crystal Reeve

**** *** *** ***** . *******, CA 96001 . 616-***-**** .

**************@*****.***

Work Experience

Bethany Christian Services, PARA Refugee Services Grand Rapids, MI

Medical Social Worker

1/12 - 8/12

Provided case management services for medically intensive cases.

Coordinated medical care for all new refugee arrivals. Conducted home

visits to provid basic health education to clients.

Refugee Resettlement Case Manager

2/08 - 1/12

Provided case management services for newly arriving refugee families.

Established clients with community services and referrals. Developed

individual service plan and assisted clients in setting appropriate goals;

tracked progress and needs of clients. Ensured self-sufficiency by

educating clients on financial, cultural and health needs and teaching

basic life skills. Coordinated transportation and appointments for clients.

Internship experience

Bethany Christian Services, Grand Rapids, MI

8/07 - 1/08

Refugee Licensing Intern

Interviewed and assessed multi-cultural and multi-lingual families for

foster home licensing, created Home Study reports for the State of

Michigan.

Refugee Outreach and Assistance Intern

Provide case management services and conduct home visits for refugees in

need of assistance with food, clothing and shelter. Supply referrals to

community services; collaborate with those resources to advocate for

clients.

The Community Action House, Holland, MI

8/06 - 4/07

Emergency Services Caseworker Intern

Interviewed, assessed and provided support and education to individuals

seeking emergency services; assisted in case management and attended home

visits for Transitional Housing clients. Participated in fundraising

initiatives and provided clients with information on various community

resources.

Volunteer Experience

Bethany Christian Services, Grand Rapids, MI

2/05 - 4/06 Provided conversational English tutoring

for a refugee family, coordinated community resources to assist the family

in achieving vocational, educational, and recreational goals.

Freedom Fire Ministries, Kansas City, MO

8/03 - 5/04 Tutored within a mentoring relationship in

an after-school program to multi-ethnic youth in the inner city, modeled

appropriate behavior, recruited youth for the program.

Additional Experience

The Iserv Group, Customer Communications Representative

8/05 - 6/08

Priority Health, Clerical Resource Pool

10/05 - 9/06 and 5/01 - 8/03

Woodson Creative, Administrative Assistant to the Owner

6/04 - 8/05

Education

Grand Valley State University, Allendale, MI - Bachelor of Social Work

Degree May 2007

Bethel School of Ministry

May 2013

References provided upon request

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