Customer Service High School
Resume:
Alisha Underwood
West Blocton, Al, 35184
*.*******@*****.***
OBJECTIVE:
Looking to improve and expand my knowledge and skills and to establish an employment in a professional
Environment and to teach many people different things.
EDUCATION:
Certification in Finance and Business/ Office Administration/ High School Diploma
January 2012 - March 2013
Turner Job Corps Center; Albany, GA 31705
RELEVANT TRANING:
Inbound/outbound phone calls Networks/internet Green Awareness Microsoft Office Specialist:
• Word
Business English Electronic mail Customer Service
• PowerPoint
Record Keeping Business Math Pivot tables
• Excel
Filling Systems Faxing formulas
WORK EXPERIENCE:
Student/Employee Office Administration; Turner Job Corps, Albany, GA
January 2012- March 2013
Internships:
August 2012 - October 2012
• Department Of Labor – answered inbound and outbound calls, organize files, filed papers, faxed,
customer service, help people look for jobs and assist the customer with their résumés
• Career Preparation Period (CPP) @ Turner Jobs Corps – made copies, bound papers, create
flyers, work with excel, PowerPoint, Word
• Turner Elementary-tallied students, check attendants, wrote passes to class, make copies, made runs
to different classes
• Albany State University- Facility Management Office- answerer inbound and outbound calls,
organize files, file papers, fax, customer service
Volunteer March 2010- July 2010
• Alabama Wild Life Center, Pelham, Alabama - Feed and clean the animals (owls, baby birds,
snakes, and ducks) cut up the animals to feed the owls and snakes. (Mice) clean the facility and
sanitize animal’s homes
• Vocational Bible School, West Blocton Alabama - Arts and crafts, set up games, monitoring kids,
prepare snacks
• Children Aid Society, Birmingham, Alabama - Fax, make copies, inbound and outbound calls and
mail, sort mail, greet customers, make appointments work with Excel, Word, Power Points,
ACTIVITIES:
Perfected Attendance Award - Turner Job Corps Center, Albany, GA
Most Improved - Turner Job Corps Center, Albany, GA
Endowment Program for Woman – Turner Job Corps Center, Albany, GA
Residential Parenting Program Dorm Senator - Turner Job Corps Center, Albany GA
Spanish Club - West Blocton High School, West Blocton, AL
Year Book Committee - West Blocton High School, West Blocton
Reference: Available Upon Request
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