JOSE VAZQUEZ
Wake Forest, NC ***87
***********@*****.***-****.***
***********@*****.***
PROFILE:
Fully Bilingual Spanish/English Information Technology graduate with over Eight years
experience in Sales, Abilities, and Customer Service Representative; seeking a career in an
office environment where strong bilingual Customer Service skills can be utilized, with
opportunity for growth while contributing to the success of the company.
SKILLS:
Over 8 years work experience within Customer Services and Retail Sales; ability to learn and
work with new programs, great phone etiquette, and excellent communication skills.
WAN technology and application. Routers and routing basics, lab experience in configuring
routers Ethernet interface, creating networks.
Linux System Administration, Fedora and Red Hat enterprise fifth edition, installing, use basic
commands in VIM.
Microsoft Desktop Operating System, installing, configuring, and administering Microsoft
Windows XP, Project Manager.
EDUCATION:
Honors/GPA 3.41
ITT Technical Institute Cary, NC
College of Information Technology
A.S. degree in IT/Computer Network Systems CNS, June 2011
B.S. Information Security Systems, Expected Graduation, December 2013
EMPLOYMENT:
Greenscape Inc 2011-Present
Irrigation Tech Raleigh, NC
Ability to work in diverse environment and with diverse groups, Extensive knowledge of
hospitality etiquette,
Resovled customer complaints and provides exceptional service.
Sales, customer service, upgrades, troubleshoot wiring, configure system, repairs,
installation, service calls, visual communication, design and estimate tasks.
Valley Crest 2008-2010
Irrigation Tech Durham, NC