Quality Assurance Test

MD SHALAUDDIN

**************@*****.***

Phone: 917-***-**** (Cell)

Objective:

Seeking a responsible and challenging position in Software Test Management System

(Manual and Automation) with the following expertise in order to apply my related experience

and extensive technical skills:

SUMMARY:

• Over 7 years of extensive hands on experience (mostly in financial industry) in Software

Testing of Client-Server, Web based and Main Frame applications on Windows, UNIX and

VAX/Open VMS platforms with fullunderstanding of Software Development Life Cycle

(SDLC) and Quality Assurance Life Cycle (QALC)

Excellent analytical, design and troubleshooting skills Proficient in test cases, test plans, test

metrics, test reports, scenarios and business rules/Used cases.

Experienced in Smoke, Regression, Load, Performance, Usability, Integration, Back-end, Ad-hoc,

Black Box, System, End-to-End and User Acceptance Testing with solid understanding SDLC.

Experienced in HP testing tools LoadRunner, QuickTest Pro, Quality Center and TestDirector.

Experienced in testing/creating for SQL Store Procedures, triggers and functions.

Proficient in Load test strategy, Load test plans, Capacity planning, business workflow modeling

based on requirements and, Creation and Maintenance of Traceability Matrices.

Extensive experience in QA Testing and possess excellent interpersonal, written, verbal

communication skills, and strong analytical, problem solving, decision-making skills.

Ability to handle multiple tasks and work independently as well as in a team.

My last position was to assist the IT Manager with the planning and managing of multiple

projects.

Worked in diversified environments where different technologies, business units, and internal and

external resources needed to be coordinated and planned for effectively. For example, where IT

operations from two consolidating companies needed to be merged together without any

interruption to the business.

I have extensive experience with testing methodologies, corporate standards, and procedures.

More importantly, I have solid experience working with the business and IT stakeholders and

insurance application, as well as taking care of the projects status, planning, scope change, and

team effort coordination to ensure the project success.

Client:Blue Cross and Blue Shield, MD. April 2009 –

Present

Role: Sr. Quality Assurance Tester

Completed all phases of the system testing in the following environment:

Environment: Windows 2K, XP,UNIX,IIS, Oracle 9i, C, C++, QTP, Quality Center,,Visual Source,

Dashboard, Scorecard, Site Scope.

Responsibility:

• Care First has several product-specific provider networks (Traditional/PAR, PPO, and HMO) in

multiple market areas which creates many business issues and impacts related to claims routing,

claims payment, increased ITS usage, increased provider network inquiries/relations and

additional resources/work effort to support and maintain contracts, supporting systems and

processes.

• Emphasis on automation as an optimization task; analyzing QTP, and inefficient systems

utilization.

• Environmentrequirements (Platform, Data, SLA) standardization.

• Ensured that performance and stability capabilities meet or exceed loosely defined operational

and business SLAs.

• End-to-End Systems Characterization Regression Test, Readiness Review, and test results

analysis

• Design and build automated performance test scripts using QTP.

• Analyzing the Test Requirements Specification and developing Test Strategy

• Create Performance Test Plan, Test Cases and Test data for identifying testing needs

• Developing Test Scenarios/Test scope, estimates, timelines and overall test strategy

• Creating Test Scenarios, Creating the automation Profiled for QTP Testing

• At the end of the project, provided a comprehensive final document which contained detailed

statistical analysis of testing results, conclusions and guidance, and suggestions of ways

performance may be improved.

American Chemical Society Publication, DC Nov 2006- Jan

2009

Role: QA Analyst

The Publications Division of the American Chemical Society provides the worldwide scientific community

with a comprehensive collection of the most cited peer-reviewed journals in the chemical and related

sciences.

Environment: Windows 2K, XP, UNIX,,IIS, Oracle 9i, C, C++, QTP, Quality Center, SQL Server,LR,

JAVA

Responsibilities:

• Involved in writing Test cases for Manual and Automated Testing

• Involved in analyzing and writing Performance Test Plan in accordance with business

requirements

• Creating LoadRunner Scripts for the business functions identified for Performance/Load/Stress

Testing

• Analyzing the Test Requirements Specification and developing Test Strategy

• Create Performance Test Plan, Test Cases and Test data for identifying testing needs

• Scalability tests – This encompasses testing with tens of hundreds of users and can be broken

down into the following areas: Stress, Workload generation, Reliability test, and Configuration

tests using LoadRunner.

• During the course of testing, identified and reported to the project team any functional issues

uncovered.

Client Network Services, Inc (CNSI), MD Aug

2004 – Oct 2006

Role: QA Tester/Analyst

Medicaid Management Information System (MMIS) in Providerone Project within CNSI. The MMIS

currently tracks claims and spending in many medical and a few non-medical areas.

Environment: Windows Server, UNIX, Load Runner, Test Director, Java, JavaScript, SQL, Oracle, Sybase,

DB2, Web Logic.

Responsibilities:

• Review and analyze Requirements and Specifications for very complex systems to produce a

reusable Load and Performance test suite.

• Identify performance testing needs, Create Performance Test plan, Test Cases and Test Data.

• Design and Execute Scenarios, monitoring of infrastructure and analysis of Performance test

results.

• Performed Load Testing, Stress Testing and Performance Testing using LoadRunner

• Understand systems from end-to-end including the network layer and databases to perform

through diagnosis and troubleshoot to identify Performance issues and verify corrective actions.

• Prepare and analyze the test results to advice solutions.

Us Census Bureau Mar 2003 –

Jul 2004

Suit Land, MD

Role: QA Analyst

ETMIS+ is a Census special application that is used to track the education and training of Census

employees. ETMIS+ store the composite training history of census employees. The ETMIS+ has many

modules, from signing up for classes to reviewing the training history of the employee.

Environment: QC, QuickTest Pro, Windows server, Unix, Java, Java script, HTML, SQL, Oracle 11i, Web

Logic, PICCT.

Responsibilities:

• Developed Manual Test Cases using TestDirector.

• Developed and executed automated scripts using Quick Test Pro.

• Worked on testing Oracle 11i applications and did functionality and performance testing.

• Performed Regression/Integration/Functional testingmanually and later automated using

Quick Test Pro.

• Worked on different Protocols in various modules using Java.

• Used LoadRunner for performance and Stress/Load/Stress and Volume testing.

• Analyzed and documented business requirements.

• Executed Test cases manually, validate test results, determines defects, records and reports

defects.

• Involved in User Acceptance Testing, GUI Testing, Regression Testing on different versions

of the application.

• Reviewed manual testing methods and developed and executed automated scripts using QuickTest

Pro.

• Extensively executed SQLQueries on Oracle tables to verify thedata for Back-end.

• Wrote SQL queried to check the integrity of data.

• Carried out Integration tests to check the interfacing between sub modules.

• Ensured that all Change Requests, Test Problem Reports and External Trouble Reports are tested

and approved before the release.

American Red Cross, VA May 2001- Feb 2003

Role: Software Test Analyst

Environment: QuickTest Pro, Windows server, Unix, Java, Java script, HTML, Oracle 10i, Web Logic.

National Biomedical Computer Systems (NBCS) is the largest automated blood collection and distribution

system in the world, responsible for delivery of over 50% of the blood supply in the United States.

Responsibilities:

• Reviewed User and System Requirement Specification and developed Beta Test Plan and Test

Cases and Procedures.

• Developed and tested FDA compliance requirements pertaining to CFR 21 part 11 with regards

to data entry, report, electronic submission of data and other documents to FDA.

• Involved in specifying test methodology and test life cycle.

• Involved in Functional testing, which requires through understanding of the functionality of the

application.

• Conducted end-to-end test of the application manually.

• Reported defects in Test Director, worked closely with analysts, developers to resolve the

problems, and change the status of the defect accordingly, on fixing the same.

• Involved in Regression testing, Creating and verification of test scripts, Initial Control Table and

Vendor Setup, Created custom queries and reports.

• Tested the functionality of most commonly used panels, using Quick Test Pro, created and

added logic to the script with conditional statements, loops and arithmetic operators to create

more powerful and complex test.

• Developed automated test scripts defining simple to complicated scenarios with positive and

negative scenarios to test the functionality, security, recovery and reliability of the application

with Quick Test Pro.

• Created check points (GUI, Database, Text & Bitmap), synchronizing for timing issues.

• Developed automated test scripts defining simple to complicated scenarios with positive and

negative scenarios to test the functionality, security, recovery and reliability of the application

with Quick Test Pro.

• Reviewed User and System Requirement Specification and developed Beta Test Plan and Test

Cases and Procedures.

• Developed and tested FDA compliance requirements pertaining to CFR 21 part 11 with regards

to data entry, report, electronic submission of data and other documents to FDA.

• Involved in Functional testing, which requires through understanding of the functionality of the

application.

• Tested the functionality of most commonly used panels, using Quick Test Pro, created and

added logic to the script with conditional statements, loops and arithmetic operators to create

more powerful and complex test.

• Developed automated test scripts defining simple to complicated scenarios with positive and

negative scenarios to test the functionality, security, recovery and reliability of the application

with Quick Test Pro.

• Created check points (GUI, Database, Text & Bitmap), synchronizing for timing issues.

• Developed automated test scripts defining simple to complicated scenarios with positive and

negative scenarios to test the functionality, security, recovery and reliability of the application

with Quick Test Pro.

Education:

• BS in Computer Science with Mathematic (minor), University of Central Oklahoma, OK.

TECHNICAL SKILLS SETS

Operating systems Windows XP / 2000 / /NT 4.0, UNIX Sun Solaris, OS 390, HP UNIX.,LINUX, MS

Exchange Server, MS Server 2003, VAX/VMS, VAX/OpenVMS.

Testing Tool LR 7.5 – 11.5, QTP 6.5- 11.5, Performance Center 8.0-11.5

Hardware IBM RS/600, IBM PC, System 390, SUN SPARC, HP 9000, VAX

Software Package SQL, SQL*Plus, SQL Loader, Outlook, Lotus Notes, PC Anywhere,, Dream

Weaver CS3

WebSphere, TOMCAT, APACHE, HTML, XML, SQL, PL/SQL,

Languages PEARL, UNIX Korn Shell, SQL, C, C++, TSL (Test Script Language), VB Script,

Java Script, Java,

Protocols TCP/IP, FIX, HTTP, Telnet, FTP, Ethernet, CMS, MQ Series

Data Base Oracle 9i – 11i, Sybase 11, MS SQL 2000/2005, MS Access.

Database Tools Rapid SQL, SQL Navigator, TOAD

Requirement Tools Visual Source Safe, Rational Requisite Pro 2002.05

Modeling Tools Microsoft Visio Professional 5.0 and 2000

Reporting Tools Mercury Quality Center 9.5, Test Director 7.6, and Rational Clear Quest 5.3s.0.

Reference: Upon Request.

Contact this candidate