Project Manager Quality Assurance
Resume:
New York, NY
************@**.***
www.linkedin.com/in/paulwa
lling
Paul Walling PMP & ITIL
Summary
IT Management Professional and Chairman's Award Winner. Fifteen years at
NYSE Euronext as Change Agent coordinating System Engineering, Operations
and IT Software Project Management teams. Expertise includes large scale
Hardware and Infrastructure Deployment, Software Development, Requirements
Engineering and strategic planning for 100+ different 0 downtime systems
moving in excess of $55B per day. Core competencies include:
Cross-functional, lifecycle guidance, monitoring tools, process
deliverables, metrics analysis,
Program Management Strategic Project Planning & Cost Containment
Requirements Engineering Quality Assurance & BCP
Global Software Development Hardware and Infrastructure
Deployment
Global Hardware & Software Engineering Program Management and Governance
expertise directing cross-functional areas: Systems Engineering, Software
Development, Requirements Engineering teams. Leadership in facilitating
Agile & Waterfall Software Development and Integration, Quality Assurance
to deliver complex multi-tiered systems within specified guidelines and
time frames. Builds and aligns teams, solves problems, minimizes risk,
forms long-term advantageous relationships with internal and external
business entities.
Process management, Regulatory Compliance driver, stakeholder & financial
communications,
Professional Experience
NYSE EURONEXT 1997 - 2012
Director - Global System Engineering Programs Management 2011 -
2012
Directed and coordinated diverse groups on all IT system builds and
projects for North America, Europe and Asia, using 4 Project Managers and
65+ System Engineers. Experienced tactical and strategic change agent.
. Completion of over 500 IT projects, many taking several months to
complete and simultaneous multitasking, allowing new functionality at
99.999% availability.
. Directed $9M IT build-out and systems migration to new DR data center
allowing shutdown of 4 other data centers and $40M+ cost savings,
communicating to all management levels and functional areas.
. Drove solutions, ensured key tasks scheduling and milestones for:
estimation, scope, planning dependencies, gap analysis, risk/issues
tracking and mitigation and project transparency.
. Performed metrics analysis for process improvement, problem avoidance,
better workload distribution.
. Oversaw installs of: MS Exchange 2010, Windows, Unix, Linux servers, SAN
& NAS storage, VMware, Cisco & Juniper switches, Active Directory, SQL
DBs minimizing impacts to off hours testing by 40%.
Director - Global IT Programs Planning 2007 -
2011
Program Manager for 3 year IT data center (DC) build and consolidation
migration to new $500M DC. http://www.cbsnews.com/8301-504803_162-20019067-
10391709.html
. Planned and coordinated all system migration strategies, scheduling, gap
analysis and cutover sequences. Oversaw team of 200+ IT professionals
migrating systems / application to new DC. Migrated 3000+ NYSE systems,
300+ applications and 1200+ co-located customer systems.
. Proactively managed: client and senior management expectations, external
vendors and internal functional resources, both on and off shore.
Established project-planning and execution rigor.
. All systems successfully migrated with zero downtime, on schedule, and
within budget
Director - North American Operations Project Planning
2003 - 2007
Operations Software Development Program Manager for NYSE Hybrid Market
Trading application initiative.
. Defined data governance, implementations, liaison between functional
groups, data quality management, strong analytical skills.
. Reduced order execution latency from 1 second to millisecond durations,
eliminating market-share deterioration in $55B per day market place.
Project Manager for Trading Capacity Software and Hardware Upgrades.
. Improved resource management and operational efficiencies for all 168
NYSE Trading Systems, eliminated more than 9 hours of unnecessary evening
processing time each day.
Requirements Engineer / OPS Development Manager for new multi-$M operations
control center.
. Delivered fully functional site, fulfilling SEC mandate 3 months early
and within budget.
Coordinated Quarterly operational BCP contingency recovery exercises.
. All were successful and each improved on prior tests.
Director - Enterprise Software Requirements Engineering 2001 -
2003
Lead Requirements Engineer NYSE Order Processing and Post Trade Systems
Software Development.
. Created User and Functional Requirements for NYSE Trading Floor and
Member Firm related projects.
. Conducted Requirements elicitation and documentation via UML, Activity,
Class, Object, Use Case, State, Sequence diagrams using version control.
. Increased software deliveries from once a month to twice a week using
CMM.
Managed Planning, Requirements, Design, Documentation, and Integration of
new trading engine - NYSE Direct+.
. Automated executions against NYSE quote and provided auto-price
improvement; a very important innovation for program and algorithmic
trading.
. Increased Broker efficiency 50+%
. Using metrics and estimation techniques, quantified project efforts and
durations.
. No software outages have occurred since 1999.
Director - Trading Applications Product Planning 1997 -
2000
Led customer schedule and requirements negotiations, risk management, and
scheduling system enhancements for new Software Application and Integration
initiatives.
. Initiatives increased order handling capabilities 20-fold from 500 mps to
10,000 mps.
. Raised business, technical, and management skills of 35 division members
using ongoing training.
American Stock Exchange 1992 -1997
Assistant Director - New Products Development 1994 -
1997
Produced RFPs and Feasibility Studies to evaluate electronic trading
systems. Surveyed industry for similar systems and design information.
Conducted proof of concept demos, human factors studies, User Interface
design, trade functionality. Led global team integrating European
electronic Option Book using Agile Software Development, performed Quality
Assurance and User Acceptance testing.
. Benefits included 80% reduction in trade errors, instantaneous order
handling, auto-submission to trade comparison, real-time execution
reports / administrative responses, continuous position data.
. Additional benefits were multi-$M cost and manpower reductions at
exchange and member firms.
Software Development Project Manager 1992 -
1994
Quality Assurance and System Integration of NYSE Equity Book.
. Provided paperless trading and multi-$M cost reductions.
. Reduced execution times from 1 minute down to sub-seconds.
Education:
. Southern Methodist University: MS - Computer Software Engineering
3.9 GPA
. Brooklyn Polytechnic University: MS - Management of Technology
4.0-GPA
Certifications:
. PMI: Project Management Professional (PMP)
. ITIL: Foundation / IT Svc Mgt. and IT Infrastructure Library
Certification
. Rochester Institute of Technology: Requirements Engineering and UML
Certification
. AMA: Six Sigma Approach to Achieving Project Management Quality
. Certified Data Centre Professional
. DRI Institute for Continuity Management: BCP Qualifying Examination
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