Manager Engineer

FERDINAND UGUDE

*** ****** **. #****, ***** TX **013 703-***-**** **********@*****.***

IT SUPERVISOR

Solutions-oriented IT Manager with notable success directing wide range of corporate IT initiatives in direct support

of business objectives. Display highly developed skills and broad knowledge on network infrastructures, software

applications and hardware programs. Additional background in project management and team leadership; possess

effective written and verbal communication abilities. Core competencies include:

Network, Design, Configuration and Administration Networking Principles Network Security

Microsoft, Hyper-V and SQL Servers VMware ESX (vSphere) SAN Environment Maintenance

SharePoint Systems Web Server and Website Development Cisco System Analysis

TECHNICAL SKILLS

Microsoft Windows Operating Systems, including Windows 9x/2008, Dos Operating System,

Platforms

Novel, Banyan, VMware

Active Directory, DHCP, DNS, Internet Information Services, Citrix, DotNetNuke, Suretrack,

Applications Prolog, CMIC, Primavera, 2X, QCS, SharePoint, FTP and Large File Transfer, Onsite and

Remote Data Backup

Networks TCP/IP, OSPF, RIP, MPLS, FTP, IPX/SPX, VPN, VOIP, TERMINAL SERVICES

PROFESSIONAL EXPERIENCE

TURNER CONSTRUCTION CORPORATION, Arlington, VA, 2000 – Present

Technology Services Manager

Promoted to provide vision and leadership in directing short- and long-term goals, procedures and budgeting

process for IT department. Advise senior management team of emerging technology advances and industry trends.

Effectively lead team of 5 IT professionals.

Maintain and support technological infrastructure, including IT, Telecommunication, faxes, copiers/scanners,

printers, media studio equipment and audio visual equipment, for Turner Mid Atlantic offices and job sites.

Ensure IT department services align with organizational needs and technological advances.

Supervise and develop IT staff.

Serve as primary contact for all technology-related matters and assure issues are fully resolved.

Develop Technology budget in consultation with senior managers and IT personnel.

Recommend new or additional technology equipment, services and training as needed.

Determine need for technology consultants and/or contractor services, including internet access, anti-

malware, landline and wireless phone services and website registration; identify vendors and contractors

and negotiate/oversee contracts.

Review, approve and contract all IT expenditures.

Ensure proper and timely maintenance and servicing of IT elements.

Make certain that inventories of IT elements and components are accurately prepared and maintained.

Deliver excellent technical support for software programs and databases.

Guarantee availability of helpdesk functions on timely basis.

Assure technology needs of new employees are met and provide orientation.

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FERDINAND UGUDE

703-***-**** *****@*********.***

PROFESSIONAL EXPERIENCE, CONTINUED

TURNER CONSTRUCTION CORPORATION, Arlington, VA, 2000 – Present (Cont’d)

Technology Services Manager - Network Designer, Configuration and Administrator

Assist in designing, configuring and administering large network infrastructure.

Troubleshoot and resolve network problems.

Perform database administration for MSSQL and MySQL servers.

Manage backups, restore and recover models at both onsite and remote sites.

Implement operational automation using scripts.

Responsible for installing and managing SharePoint, DotnetNuke, FTP and Streaming servers, along with

various web servers.

Maintain solid knowledge of indexes, index management and statistics.

Utilize native monitoring and troubleshooting tools to complete Performance Tuning and Optimization (PTO).

SUMETZBERGER ELECTRICAL ENGINEERING, Austria, 1994 – 1999

Network Administrator

Provided PC support for over 350 users.

Oversaw network configuration for LAN and WAN connectivity at remote project sites.

Offered PBX support.

EDUCATION AND CREDENTIALS

Bachelor of Science in Network and Telecommunication Technology

Studiengemeinschaft Hochschule, Darmstadt Germany

Professional Training and Certifications:

Microsoft Certified IT Professional (MCITP Enterp & Virtualization)

Microsoft Certified Systems Engineer (MCSE)

Cisco Certified Network Associate (CCNA) Routing & Switching

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