Customer Service Manager

*** ********* ******, ****, **. *****

PHONE 209-***-**** ~ E-MAIL *********@*****.***

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OBJECTIVE

I am currently seeking a position where I can utilize my skills

to the best of my ability. I am open to and interested in learning all

aspects of the entire work field. I work well with others and

understand the importance of teamwork and look forward to becoming a

team player in an excellent working environment.

EMPLOYMENT

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Chipotle Mexican Grill Stockton, Ca

April 2011 ~ June 2012

. Cashier

. Greeted the customers entering the establishment

. Received payment by cash, check, credit cards, vouchers, or

automatic debits

. Resolved customer complaints

. Calculated total payments received during a time period, and

reconcile this with total sales

. Sold tickets and other items to customers.

. Stocked shelves and mark prices on shelves and items

. Answered customers' questions and provided information on

procedures or policies

. Food Prep

. Completed hot and cold food preparation assignment accurately,

neatly, and in a timely fashion

. Followed recipes accurately in maintaining food preparation

processes such as marinating, seasoning and grilling meats, chopping

herbs, dicing, cutting, and slicing vegetables

. Prepared food throughout the day as needed, anticipating, and

reacting to customer volume

. Maintained appropriate portion control and consistently monitoring

food levels on the food line

. Maintained proper food handling, safety, and sanitation standards

while preparing food

. Customer Experience

. Provided a friendly and excellent customer experience to each

Chipotle customer

. Working toward understanding and articulating Food With Integrity

Lincoln Technical Academy

Lodi, Ca

July 2010 ~ Jan. 2011

. Dental Assistant

. Learned how to assist the Dentist while working in a

patients' mouth

. Had hands on practice in fully equipped dental treatment

rooms

. Had learned how-to use common dental materials

. Skilled in dental procedures, sterilization techniques, and

impressions

DeVinci's Catering

Lodi, Ca

June 2009 ~ Dec. 2009

. Manager

. Demanding customer service environment in a fast paced restaurant

. Responsible for maintaining a positive customer experience by

providing excellent customer service to all patrons.

. Handled heavy call volume during peak hours throughout the

operating hours

. Completed hot and cold food preparation assignment accurately,

neatly, and in a timely fashion

. Responsible for ensuring all closing duties were completed on time

and successfully everyday

EDUCATION

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Lodi High School ~ Lodi, Ca

Lincoln Technical Academy ~ Lodi, Ca

PERSONAL

CHARACTERISTICS

Dependable, reliable, organized, positive attitude,

exemplary customer care skills, flexible, hard working,

quick learner, compassionate, and an excellent team player.

Contact this candidate