Customer Service Medical Assistant
Resume:
Tracy Flores
*** *. ********** ****. - ********, CA 91103
*********@*****.***
SKILLS SUMMARY
I am a bilingual Medical Assistant with great skill and experience in
my chosen field. I have great customer service skills with patients, am
able to work well with children, and can accurately take vitals as well as
work both front and back office to suit any office needs. I am also
currently continuing my education to become a Licensed Vocational Nurse but
have a flexible schedule and am willing to meet the needs of an employer to
further continue my education and growth of my skills. I have excellent
communication skills, computer skills, and am a motivated and dedicated
individual. I would hope to obtain employment in an office where I can
utilize what I have learned and grow with the company to better improve
patient care.
Education
Glendale Career College - Glendale, CA
03/2013 - Present
LVN Degree Program- Diploma Pending
North West College - Pasadena, CA 01/2012 - 10/2012
Medical Assisting Program- Diploma Obtained
< CPR Certified
Pasadena City College - Pasadena, CA
02/2005 - 12/2010
Child Development
< Education focus in Child Development
< Completed 40 ECE units
< Completed 24 units in general education
Experience
Clinica Familiar Santo Nino - Los Angeles, CA 05/2012
- 07/2012
Medical Assistant Internship
< Minor surgical procedures, vital signs, injections, venipuncture, EKG,
urinalysis, bandaging / casting.
< Schedule appointments, answer in bound phone calls, completing and
submission of insurance forms, transfer patients charts
electronically, and customer service.
< Patient medical filling, updating, and record-keeping.
Huntington Plaza Pediatric Group - Pasadena, CA 05/2012 to
07/2012
Medical Assistant Internship
< Take in patients, vital signs, and record-keeping.
< Injections and venipuncture
< Customer service
Green Dot Corporation - Monrovia, CA 08/2007 to
04/2013
Risk and Processing Ops Representative
< Customer service, gather detail information to complete
investigations, reaching out to other PrePaid card partner companies.
< Assisted in the transition of the Subpoena process from Access
Database into a web based case management system.
< Adhere to company and customer privacy, company and department
policies and procedures.
Contact this candidate