Tracy Flores

*** *. ********** ****. - ********, CA 91103

abx9ob@r.postjobfree.com

626-***-****

SKILLS SUMMARY

I am a bilingual Medical Assistant with great skill and experience in

my chosen field. I have great customer service skills with patients, am

able to work well with children, and can accurately take vitals as well as

work both front and back office to suit any office needs. I am also

currently continuing my education to become a Licensed Vocational Nurse but

have a flexible schedule and am willing to meet the needs of an employer to

further continue my education and growth of my skills. I have excellent

communication skills, computer skills, and am a motivated and dedicated

individual. I would hope to obtain employment in an office where I can

utilize what I have learned and grow with the company to better improve

patient care.

Education

Glendale Career College - Glendale, CA

03/2013 - Present

LVN Degree Program- Diploma Pending

North West College - Pasadena, CA 01/2012 - 10/2012

Medical Assisting Program- Diploma Obtained

< CPR Certified

Pasadena City College - Pasadena, CA

02/2005 - 12/2010

Child Development

< Education focus in Child Development

< Completed 40 ECE units

< Completed 24 units in general education

Experience

Clinica Familiar Santo Nino - Los Angeles, CA 05/2012

- 07/2012

Medical Assistant Internship

< Minor surgical procedures, vital signs, injections, venipuncture, EKG,

urinalysis, bandaging / casting.

< Schedule appointments, answer in bound phone calls, completing and

submission of insurance forms, transfer patients charts

electronically, and customer service.

< Patient medical filling, updating, and record-keeping.

Huntington Plaza Pediatric Group - Pasadena, CA 05/2012 to

07/2012

Medical Assistant Internship

< Take in patients, vital signs, and record-keeping.

< Injections and venipuncture

< Customer service

Green Dot Corporation - Monrovia, CA 08/2007 to

04/2013

Risk and Processing Ops Representative

< Customer service, gather detail information to complete

investigations, reaching out to other PrePaid card partner companies.

< Assisted in the transition of the Subpoena process from Access

Database into a web based case management system.

< Adhere to company and customer privacy, company and department

policies and procedures.

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