Engineer Management

1-304-***-****/1-919-***-**** David S. Brown

********@*****.***

Systems and Network Analyst/ Project Support

Objective: To assist companies in maintaining systems integrity, high

network availability, and excellent documentation in accordance with the

latest technologies and best practices.

Professional Summary

As a networking professional, David has had a varied career. Most of the

work has been as a 2nd-level implementation engineer with a broad scope.

David started out troubleshooting frame relay and x.25 with Sprint, and

soon moved to Global One, the international alliance with Deutsche Telekom

and France Telecom. Since then he has worked for many more national and

multinational network providers and equipment vendors. During the first

part of his career, David worked mostly in fixed line and specialized in

Nortel Passport multi-service devices. Since 2008 David has worked in

wireless telephony, with an emphasis on the nodeB/enodeB. David supported

a large rollout of LTE nodes for Vodafone in Hannover for a year, and most

recently worked in a project rolling out Diameter Signalling Routers to

large carriers.

Experience

8/2001-Present - Freelance Systems/Network Engineer Europe and

U.S.

Global Resource/Chase Bank/ AEP/ WV American Water; Huntington WV, ongoing,

2012-2013

. PC deployments for American Electric Power,

. Printer deployments for Chase Bank.

. Software upgrades for West Virginia American Water

Resolvit, Tekelec, USA nationwide, 6 months; 2012

. Professional Services Engineer for rollout of Diameter Signalling

Router (DSR)

. Configuration of Cisco 4948 and 3020 switches

. Configuration of Linux servers in HP C-Class system

. Testing and integration of signalling nodes in a 4G/LTE Diameter

network

Glotel, Huawei, o2/Telefonica; Nurernberg, 4 months; 8/2011-12/2011

. BackOffice Engineer: NodeB upgrade and swap from ATM to IP

transmission; radio access SDH/PDH on Huawei RTN 620 and SIAE;

configuration of NSN and Huawei NodeBs, Cisco routers, and Alcatel

Lucent PSAX.

. NAS ticket management, working with dispatch and field force.

. Process development and documentation.

Manning Global, Huawei, Vodafone; Duesseldorf/Hannover, 9/2010-8/2011

. OMC Engineer: process management, fault analysis, backup, disaster

recovery, system administration, software management, configuration

management.

. Regional SPOC: technical and management escalation, KPIs, change

control, problem management, reporting.

. Network expert for Huawei eNodeB's in Vodafone LTE (4G) rollout.

Manning Global, ZTE, E-Plus; Duesseldorf, 2/2010-9/2010

. 3G Network support: development of procedures, project management of

XML ticket interface

. Support of ZTE RNC and NodeBs in WCDMA environment

Manning Global, Huawei, o2; Munich, 9/2009-12/2009

. HSPA+ Project Network supervision using M2000 and T2000:RTN 620,

RTN900, OSN2500, OSN7500, BTS3900.

. PS Core Network supervision using M2000: SGSN, GGSN, GTP, CG

. Creation, tracking & dispatch of Remedy trouble tickets

BEKO, Kapsch, Telekom Austria, 6/2009-8/2009

. Creation of test cases for migration to VoIP infrastructure

. Testing and integration of Nortel CS2K solution.

. Support and configuration of Linux/Unix-based servers

Manning Global, Nortel Networks, Munich; 6/2008-2/2009

. Support of lab network in technical training environment

. Network audit, design, and optimization

. Project management, change control, and technical documentation

. Support of 60+ student Microsoft PCs, including configuration, disk

imaging, and troubleshooting

. Installation of Nortel Software Communication System (SCS) 500 lab

from scratch (VoIP solution with Linux servers)

. Redesign and implementation of VLANs, IP ranges, VRRP, etc., on Nortel

PP8600/ Baystack backbone network

. Support and configuration of DHCP, DNS, backup storage, etc., on

Microsoft servers

Nortel Specialist, Somerfield/Vanco/Affiniti; Bristol UK; 3/2007-5/2008

. Moves and changes on Somerfield LAN

. Support of Passport 8600, Business Policy Switch 2000, and Baystack

450s

. Configuration of VLANs, trunks, Spanning Tree, etc.

. Writing and implementation of Methods of Procedure for change

management

Small Office/Home Office network support in Germany; 2007

. DSL and WLAN installation, troubleshooting, and maintenance

. Implementation of network security, VoIP, and remote access

. Network planning and optimization

Manning Global, Nortel Networks/Hutchison 3G/ Ericsson, Reading UK; 9/2005-

12/2006

. 2nd line Nortel Transmission Engineer on SDH and ATM network, working

in backbone transmission team as Shift Leader in 3G mobile network

environment.

. Support of SLA requirements, including ticket management, escalation,

and fault resolution

. Monitoring alarms and troubleshooting of radio access network (RAN)

circuits between RNCs and NodeBs for Nokia and NEC technical teams

. Provisioning of circuits on Preside, Nortel Passport, and Alcatel,

including connections for HSPDA, RBS, and media gateways

. NOC Optical Surveillance on OPTera LH, OPTera DX, OM4100, OM4150,

OM4200, OME6500 cross connect, TN-1X, EC-1 and Preside, Nortel

Passport (7k, 20k, and Preside MDM), Alcatel transmission (1641SX,

1660SM, 1670SM, 1353SH and 1354RM)

Hudson, Albany Group for British Telecom in Frankfurt, Germany; 8/2004-

7/2005

. Data Center support, including: trouble management and change

management; installation/commissioning of Cisco switches and routers;

configuration and support of Sun Solaris, Linux, MS Windows 2000/2003,

McAfee Webshield, Fortinet, Cisco PIX, etc.; design, racking, cabling,

labelling, and troubleshooting of new customer installations; project

management of rollout of terminal servers

. Chairing of meetings for interdepartmental operations; working with

vendors and customer solutions managers to meet customer installation

and change requirements

BESTgroup, VoiceConcept, IKL, Microsoft in Frankfurt, Germany; 2003-2004

. Freelance network support of local area networks consisting of Linux

server and Microsoft workstations; configuration and rollout of Cyrus

IMAP server

. Completion of CCNA and MCP (Windows 2000) certifications and Remote

Access (CCNP) exam

. Completion of BCRAN, BCMSN, CIT, and MCNS (Security) training

. Work with start-up consultancy with business development, including

business model, project management, recruiting consultants, and

internal processes and communication

. Instruction in technical English for network engineers

TMP Worldwide, Nortel Networks for ISH/ Kabel Deutschland, Cologne, Germany

2002

. Nortel Passport 8600 Subject Matter Expert in the Competence Center

in an integrated DWDM environment of cable, voice, and internet

. Operation and maintenance of the following equipment: Nortel Passport

8600 and 15000, Juniper M5 & M160, ADC CUDA 12000 (CMTS), Motorola

CG4500e Multi-terminal Access devices (cable modems), DMS, Tollbridge,

Cornerstone Voice, Baystack, CS2K, Juniper, Optera, and others. Used

Remedy, CableMaster, Netcool, HPOpenview, etc.

. Project Manager for firmware upgrades of all Motorola MTAs (customer

modems) in the network; developed procedures related to trouble

management and fault resolution; participated in change management

activities in the network

. Development and documentation of network security policies, including

password implementation policy

1/2001-7/2001 Global Centre/Exodus Communications

Frankfurt/Munich

. NOC Manager in web hosting environment

. Management of 10 internet systems engineers in web hosting environment

. Implementation of training plan for 17 engineers

. Coordination with other departments for policy development and rollout

of new services

3/1998-12/2000 Global One/Equant Frankfurt/Reston,

Virginia

. Senior Engineer. Supported operation and maintenance of the following

equipment: Nortel Passport switches, Newbridge switches, Cisco

routers, Motorola FRADs, Tellabs MartisDXX digital cross-connect,

Alcatel TP switches, and others

. Network management (configuration, fault, performance management)

technical support for ATM bearer services and frame relay access

services, including: SDH, ATMIF, CES, PNNI, gateways, FRUNI, VPC/VCC,

traffic shaping (PCR, SCR, CDVT, committed burst size, excess burst

size, max frame size, committed information rate), LMI, CAS, queuing,

QoS, loopback testing, error detection, bandwidth management, backbone

and access surveillance, etc.

. Development of departmental website for quick access to

troubleshooting tools and technical documentation; conducted classroom

training, on-the-job training, and facilitation of training courses;

worked directly with customers on problem resolution using state-of-

the-art automated trouble management and ticketing systems;

transferred from Reston, Virginia, USA, to Frankfurt, Germany in March

1999

1/1995-1/1998 Sprint/Kelly Technical Services Reston, VA, USA

Frame Relay Technician, Sprint; other temporary assignments included

database management, financial analysis, and documentation

1993 - 1995 Tennessee Department of Juvenile Justice Chattanooga, TN,

USA

Juvenile Probation Officer

1990 - 1993 Emerald-Hodgson Hospital Sewanee, TN, USA Unit Secretary

1988 - 1990 United States Air Force Personnel Specialist, Enlisted as

Airman 1st Class

Education/ Training

Bachelor of Arts, Grace College, Winona Lake, IN, USA, 1988

Various technical professional educational courses. List available upon

request.

Additional Information

Place of Birth: Huntington, West Virginia, USA

Languages: English, German, French, Spanish

Interests: hiking, reading, music, writing

Contact this candidate