Customer Service Manager

Location:

Salary:

internship

Posted:

May 31, 2013

Willie C. Hall Jr.

Montgomery, AL 36117

************@*******.***

Objectives

Degree seeking student pursuing employment or internship with a company respected for high quality

design, installation, maintenance, and security protocols with networks. To bring my enthusiasm, and

drive for achievement to your company while enhancing my career goal of system administrator and

architect.

Education

Expected Summer 2014 Associate in Applied Technology

• Major: Networking ( CCNA/LINUX+/SECURITY+)

• Minor: (MCDST)

• Coursework: Cisco Networking Fundamentals, Routers and Switches, Lan/Wan Technologies,

Fundamentals of Unix/Linux, Network Security, Workstation Administration, Database Management,

Microcomputer Applications, Windows 7 Configuration and Deployment

Experience

2008 - 2012 Office Manager

Alternative Justice Bail Bonding Montgomery, AL

• Created and implemented advertising and marketing strategies for Montgomery, Elmore, and

Autauga counties

• Developed business partnerships with companies throughout the River Region

• Montgomery contact person for a national network of insurance agents

• Maintained Montgomery office network for a nationwide insurance agency

Skills

• Implementing system migrations

• Implement system upgrades

• Resolve errors in system software

• Perform the coordination and transition from one hardware system to another

• Perform product installs

• Perform problem reporting, monitoring and status updates through problem management software

• Customer service skills

• Physical ability to facilitate computer moves

• Works well independently or as a part of a team

•

Willie C. Hall Jr.