Administrative Assistant Manager
Resume:
[pic]
Over ** years of responsible experience as an Administrative Assistant in
the areas of scheduling, travel arrangements, diary management, staff
supervision, and general office operations. Strong organizational
abilities combined with excellent interpersonal, communications skills that
allow me to work effectively with other people at all levels.
Lone Star Circle of Care
Position: Patient Service Representative
Provide bilingual (Spanish) customer service to all Patient Navigation
Center contacts, included but not limited to scheduling and confirming
patient appointments for multiple LSCC service lines, using an electronic
telephone software system (CosmoCom) and an electronic practice management
system (NextGen EPM). Identify and obtain medical authorizations working
with insurances payers and program facilitators. Perform data entry,
making necessary updates to patient information, demographics and insurance
information, using an electronic practice management system (NextGen EPM).
Complete appointment confirmation calls, ensuring patients attend their
appointment with Lone Star Circle of Care. Provide timely conflict
resolution and identify escalation needs. Perform a variety of outbound
proactive health contacts to patients, using established LSCC electronic
reports. Provide response and assistance to patients via electronic mulit-
media requests (email, chat, & website). Verify patient insurance in
accordance with Lone Star Circle of Care guidelines; if the patient is
uninsured the representative will inform the patient what information they
will need to bring for the LSCC sliding fee program registration process in
accordance with LSCC guidelines. Navigate all contacts appropriately using
the telephone (CosmoCom) software tool.
Blackwood Productions
Position: Executive Administrative Assistant/Office Manager
Designed and implemented office policies, established standards and
procedures, organized office operations and procedures. Supervised office
staff, prepared time sheets. Controlled correspondences reviewed and
approved supply requisitions. Coordinating between other agencies,
organizations, different departments and operating units in resolving day-
to-day administrative and operational problems. Maintained office
equipment, evaluated staff performance. maintained office records,
designed filing systems, ensured filing systems are maintained and up to
date. Ensured protection, security and transfer of confidential files and
records; Transferred and disposed records according to retention schedules
and policies; Ensured personnel files are up to date and secure.
Anticipated needed supplies. Performed other related duties as required.
Health & Safety Consulting Services (Homer S. Grose)
Position: Administrative/Research Assistant
Litigation support with OSHA (Occupational Safety & Health Administration)
research of past history cases, typing of reports dealing with mandatory
regulations, mining/safety audits and personal injury. Acquired and
prepared research and material aids for safety training from the Beckley
Mining Academy for future mining/safety classes for attorneys. Bilingual
interpretation offered for Spanish speaking clients.
[pic]
Hudson County Legal Services
Position: Bilingual (Spanish) Legal Secretary
Assisted attorneys by performing a range of administrative and clerical
duties; contacted clients kept track of scheduled court dates, typing of
letters and legal documents, filing and answering phones. Planned and
scheduled meetings and appointments; organized and maintained paper and
electronic files; manage projects; conducted research; and disseminate
information by using the telephone, mail services, Web sites, e-mail, and
handled travel and guest arrangements. Demonstrated excellent
communication and interpersonal skills also well versed with the use of
variety of office equipment, such as fax machines, photocopiers, scanners,
and videoconferencing and telephone systems.
El Diario/La Presna
Position: Administrative Assistant to Editor-in-Chief/General Manager
Provided complete administrative support to Editor-in-Chief/General Manager
and Editorial Staff of 36 people; processed expense accounts and
reimbursements, coordinated travel schedules, meetings and conferences.
Created all business and personal correspondence, handled extensive file
management for General Manager and maintained Editorial's database system.
Acted as a liaison between Editor-in-Chief/General Manager, other
department directors, and editorial staff. Researched, clipped photos and
articles from correspondents and freelancers in other countries for
accounts payable/reimbursement.
Lucerne Hotel
Position: Administrative Assistant to Owner & General Manager
Ensured administrative support to CEO, General Manager, and Professional
Staff; ordered and handled hotels general supplies and all office supplies,
sorted mail and screened calls. General office duties included answering
phones, accounts payable and receivables, kept track of deadlines and
special projects.
The New York Daily News
Position: Executive Administrative Assistant
Provided secretarial and administrative support to Vice President/Associate
Publisher, support included but was not limited to diversified office
duties: creation and follow up of special events and projects. Management
of Vice President/Associate Publishers diary regarding deadlines,
reservations and travel arrangements, handled and disposed of confidential
documents, screened calls, ordered, handled office supplies and executed
special projects for Vice President/Associate Publisher.
El Daily News (New York Daily News)
Position: Editorial Administrative Assistant
Ensured administrative support to Editor and professional editorial staff
of 30 people. Clerical duties included: Filing, ordering office supplies,
answered calls for Editor and staff. Administrative duties included:
Handled detailed projects, library research, computer operations, managed
organized and distributed press releases photos and researched ads.
Roura & Melamed Esq.'s - Personal Injury
Bilingual Receptionist/Secretary
Dealt with intake and screening process for personal injury clients.
Answered incoming calls, maintained and reviewed attorney's diary. Made
travel arrangements. Managed incoming and outgoing mail; executed file
management system. Prepped bilingual (Spanish) clients court date.
References furnished upon request.
1600 South Lakeline Blvd.
Cedar Park, Tx 78613
*****@****.***
Elvira F. Barbot -Bibb
1600 South Lakeline Blvd.
Apt# 736
Cedar Park, Tx 78613
*****@****.***
Page 2
Elvira Barbot -Bibb
Contact this candidate