Project Manager Sales

Felicia M. Vertrees

*** *. ****** ***** ****. Home: 626-***-****/Cell: 310-994-

3576

Sierra Madre, CA 91024 E-mail: *********@*****.***

Education:

MLIS San Jose State University

December 2006 Master of Library and Information Science

B.A. Eastern Illinois University, Charleston, IL

June 1989 Journalism/Communications with Business minor

Professional experience:

7/2012 - 3/2013 Business Librarian

CSU, Northridge

I supported the College of Business's undergraduate and

MBA programs by providing library instruction on research

and information literacy. I created digital learning

objects with Camtasia and subject guides in Drupal, and

started a business blog. Additionally, I worked on the

reference desk, answering questions from students in every

major.

8/2011 - 7/2012 Reference and Instruction Librarian

CSU, Northridge

I taught library instruction, worked on the

reference desk and

did virtual reference using QuestionPoint for chat

questions and

LibAnswers for e-mail questions. I also assisted

with creating Moodle courses and producing content in Drupal.

8/2008 - 3/2011 Reference PODD Lead Worker Multnomah County

Library

I managed a group of six librarians who were

responsible for

answering questions from our e-mail reference

service. I was

also project manager for our new e-mail

reference software and

coordinated and trained our librarians on how to use

it. In addition,

my team created a document containing the best

practices for

successfully answering e-mail reference questions.

12/2007 - 3/2011 Government Documents Librarian Multnomah County Library

I weeded the government documents collection

according to the

government's collection development policy. I

also maintained

the collection according to the needs of the

community. In this

position, I spent half of my time on the

reference desk, where I

fielded business and government documents

questions.

11/2006 - 11/2007 Government Documents Librarian Culver

City Library

I weeded the government documents collection

according to the

government's collection development policy. I

also changed

the collection according to the needs of the community.

7/2000 - 11/2006 Copy Editor

Capital Group Companies

I edited sales materials for both broker and public use. I

disseminated statistics and legal information to copy

editors and writers and was available for questions on how

to use the information.

6/2006 - 8/2006 Reference Librarian Intern CSU, Los

Angeles

I worked at the reference desk assisting students in

creating search strategies. I also helped the teaching

librarians during class sessions by answering students'

research questions and assisting them in using databases

and computer equipment.

2/2003 - 12/2005 Freelance Editor

Professor Romelia Tidwell

I copy edited psychology research papers for UCLA professor

of psychology using APA style.

Professional organizations:

American Library Association (2008-2013)

RUSA (Reference and User Services Association), LIRT (Library

Instruction) and LRRT (Library Research)

Association of College and Research Libraries (2011-2013)

References:

Mary Woodley, Collection Development Coordinator

California State University, Northridge

18111 Nordhoff St.

Northridge, CA 91330-8327

818-***-****

****.*******@****.***

Susanna Eng-Ziskin, Reference Services & Collections

Coordinator

California State University, Northridge

18111 Nordhoff St.

Northridge, CA 91330-8327

818-***-****

*******.***@****.***

Jennie Quinonez-Skinner, Chicano Studies Librarian

California State University, Northridge

18111 Nordhoff St.

Northridge, CA 91330-8327

818-***-****

*********@****.***

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