Customer Service Data Entry
Resume:
Stacey L. Johnson
********@*****.***
OBJECTIVE
To further maximize my customer service and provider skills: thereby, facilitating an atmosphere that will be conducive to top quality customer care.
EMPLOYMENT HISTORY
SPECIALIZED PHARMACY, LIVONIA, MI
05/99 - 02/12 PHARMACY TECH
PERFORMED DATA ENTRY ON OASIS SYSTEM, TROUBLESHOOTING ANY PROBLEMS OCCURRING DURING DAILY WORKFLOW, TRAINING NEW EMPLOYEES, MAINTAINED CARE AND DAILY WORKFLOW OF ESKER MACHINE, AFTERNOON TEAM LEADER, DISTRIBUTED FAXES TO DATA ENTRY TECHS
BEST BUY, DEARBORN, MI
06/95 - 05/99 CUSTOMER SERVICE REPRESENTATIVE
ASSISTING CUSTOMERS WITH PURCHASES, RETURNS AND EXCHANGES, PROCESSED CREDIT APPLICATIONS FOR NEW ACCOUNTS, ORGANIZATION OF RETURNS TO BE RESTOCKED DAILY
LADY FOOT LOCKER, DEARBORN, MI
08/92 - 06/95 FULL TIME SALES ASSOCIATE
PROVIDED INFORMATION AND ASSISTANCE TO CUSTOMERS, PROCESSED WEEKLY PAYROLL, ORGANIZATION OF INVENTORY, ILLUSTRATED TASKS TO NEW EMPLOYEES
EDUCATION
DIPLOMA
Major: COLLEGE PREP
FRANK CODY HIGH SCHOOL, MI
NONE
Major: ACCOUNTING
HENRY FORD COMMUNITY COLLEGE, MI
CERTIFICATE
Major: ACCOUNTING
RANDOLPH VOCATIONAL TECH CENTER, MI
NONE
Major: MEDICAL BILLING
WAYNE COUNTY COMMUNITY COLLEGE, MI
CERTIFICATES AND LICENSES
CERTIFICATE, BUSINESS PROFESSIONALS OF AMERICA, MI
CERTIFICATION, PHARMACY TECHNICIAN CERTIFICATION BOARD, MI
SKILLS AND ABILITIES
OASIS SYSTEM, TYPING 45-50 WORDS PER MINUTE, MS WORD, DATA ENTRY, INSURANCE BILLING
HONORS AND ACTIVITIES
WON 1ST PLACE IN BUSINESS PROFESSIONALS OF AMERICA, WON EMPLOYEE OF THE MONTH AT SPECIALIZED PHARMACY, CHOSEN TO BE ON COMMITTEE OF WORKERS IMPROVEMENT
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