Project Manager Service

PAVITHRA MANOHARAN (Pavi)

****, ********* **, ************, **-17201 Phone – 512-***-**** Email:

******************@*****.***

OBJECTIVE

I am looking for a position as a software test lead in an organization where I can utilize my skills in testing software

and the opportunity to upgrade my knowledge about the new and emerging trends in the IT sector.

EXPERIENCE SUMMARY

5 years of experience in Testing with extensive quality analysis skills in manual functional testing and software development in VC+

+ (SDK, MFC), C++, C, UNIX.

Have good experience in PDLC, PMLC and agile methodologies.

Experienced in Requirement Analysis, Test case/script design and Execution, Conducted System, Regression and User Acceptance

Testing with backend verifications.

Proficiency using TOAD with the experience of SQL

Being a lead for the project, Have knowledge in developing Project Management plan, Requirements management plan, test metrics

like productivity, variations of test cases and defects for major releases and also have participated in the RCA meetings.

Have strong knowledge and experience in Quality center 11.0.

Managed teams to meet critical deadlines and delivered 100% quality output.

Worked and managed teams in varied work culture environments. Good International exposure, have worked for different client

countries like USA, Japan. Have excellent communication and inter personal skills

PROFESSIONAL EXPERIENCE: Software Test Lead, Testing services. Cognizant Technology solutions, India

Projects: April 2010 – Oct 2012 (Client: LexisNexis, USA)

IVR Chat Email and Voice – Interactive Voice testing using Avaya

Lawyers.com - Cheetah mail – Web service testing using Fiddler

SEO Content network – Web service testing using Fiddler and soap UI

Technical Knowledge:

IVR:

• Acquired knowledge in IVR testing using the Avaya software’s like Interaction center and One X call agent

• With minimal requirement information about the project, estimated the test plan using the design documents & given scope.

• Managed and tested the voice call flow, Chat and email flow using Avaya software.

Web service testing:

• Possess good experience in Project and resource planning using the MS project.

• Gained extensive knowledge in Web service and have conducted many sessions about the same to other teams.

• Explored and acquired knowledge about the open source tools available for web service testing and applied the same to my

projects.

• Have wide knowledge on the Fiddler and Soap UI tools.

Leadership Skills:

• Organized project meetings to solve technical issues during requirement study and design phases and also to have commercial

discussion with clients.

• Assisted project manager and leads in estimations for new technology projects like IVR and web service.

• Captured and analyzed test metrics and updated the client management for all major releases.

• Coordinated Innovation activities within business unit to motivate engineers and supported them to extend their thoughts as

innovative ideas and tools.

Roles and Responsibilities

Analyze the Business, functional/technical, UI requirements of the project/release.

Test Estimate using TCP method and respond to RFQs (Request for Quotes)

Test Planning, Review of Test Plans, Test Scenarios & Test Cases, Create and maintain Test Data

Manage and Perform Test Execution by Co-coordinating with the Development team for effective issue resolution.

Responsible for Defect Management which includes defect reporting, tracking and Root Cause Analysis for application defects.

Create and maintain Test Results, Test Deliverables to validate the test completion and test strategy compliance.

Management tasks include Preparation of Weekly QA Dashboard, Update SLA Tracker, Daily Status Report and Weekly Status

Report, to allocate & arrange time sheet for all the resources.

Training:

Got Trained in TCP Estimation techniques, agile methodologies, browser compatibility testing techniques, Fiddler, SOAP UI web

service tools and Interpersonal communication skills

Trained the other teams in my business unit regarding the US law process (Legal domain)

Development Lead, Hitachi ODC, L&T InfoTech, India (Client: Hitachi, Japan)

Projects: VC++ Migration/Porting project: Jul 2007 – Oct 2009

Hitachi - JP1/Sever Conductor Agent Enhancement 2H/2009 (March-2009 - Oct 2009)

Hitachi - JP1/Sever Conductor BSM Enhancement 1H/2009

Hitachi - JP1/Sever Conductor Agent/Advanced Agent Installer

Technical Knowledge:

• Analyzed the functional requirements and helped my team in preparing the functional specification, design.

• Acquired coding knowledge in VC++ on working on two migration projects.

• Have analyzed and explored the security issues in porting and have solved many critical defects in development environment

porting(code migration and functional testing)

• Have involved in installation /uninstallation of desktop software’s and have verified its registry settings, and instable files in the

windows path.

• Have performed many unit/module testing and system testing for the projects.

Responsibilities:

Have analyzed specifications and reviewed the design done by team members, involved in Preparing documents, templates for

design which is used for client communication, responsible for reviewing the code and test cases done by team members.

Being responsible as a Quality leader, monitored and supported the implementation of quality management throughout the project.

Have conducted internal / external quality audits within project teams and business units.

Prepared the metrics action plan to analyze the effort / schedule variation and ensured the project quality.

EDUCATION:

BTech in Information Technology with 3.7 GPA

CERTIFICATION:

ISTQB – ISEB Certified Tester Foundation Level

AWARDS & HONORS

• Received “Best Performer” award from L&T InfoTech for outstanding performance during the year 2007- 2008

• Received innovation champion award from Cognizant for my best contribution in innovation team.

• Recipient of Delivery excellence award in Cognizant Award for the Year 2010.

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