Customer Service Human Resources

Mirna Vasquez

****B Silver Spur Circle, Bryan, Texas 77801

Cell: 979-***-**** : **************@*****.***

Career Focus

Enthusiastic and highly motivated individual with administrative experience eager to prosper and provide

exceptional service to bring an organization forward. Seeking longevity at a work environment with room for growth

in professional development.

Accomplishments

Consistently received positive feedback from managerial staff

Known for a strong work ethic and positive personality

Received bonuses for outstanding performance

Gained a positive reputation at all previous employment history

Professional Experience:

Front Office Coordinator/Research Assistant

June 2012-Present

Express Employment Professionals

1863 Briarcrest Dr. Bryan, TX

Phone: 979-***-****

• Assisted with payroll,auditing and the distribution of payment to all employees

Handled up to 8 phone lines and took all inbound calls

Provided smooth flow of applicants

Documented all calls

Entered all applications and filed them away once necessary

Completed online searches to aid the staffing managers in filling job orders

Ran criminal background checks on employees, and graded the skills and evaluation test given

Ran i-9's to check eligibility of the applicant to work in the United States

Audited 1-9's

Entered drug test results into the computer

Marketed our services via email

Host

June 2011 to June 2012

Chuy's Mexican Restaurant

1512 Harvey Road College Station, Texas 77840

Phone: 979-***-****

Train new employees

Greet the customers in a friendly manner

Answer phone lines and assist customers with clear answers

Manage retail and promote sales

Maintain organized during long waits

Folded and arranged garments in attractive displays.

Organized the store by returning all merchandise to its proper place.

Cashier/Children Party Host

June 2009 to June 2011

Gattitown Restaurant

Texas Ave. College Station, Texas

Phone: N/A Went out of business

Trained incoming employees

Greeted customers in the restaurant, took and rang up orders, handled payment and thanked customers

Greeted each customer with friendly eye contact

Performed all transactions in a cordial, efficient and professional manner

Maintained cleanliness and presentation of stock room and production floor.

Increased store sales by [percent] by upselling merchandise.

Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and

efficiently.

Monitored cash drawers and handled large amounts of cash

Education

Blinn College

Bryan, Texas

Adult Education

Human Resources

2011 High school graduate currently enrolled at Blinn College seeking to transfer to Texas A&M University and major in

Human Resource Development.

Contact this candidate