Product Analyst, Research Analyst
Resume:
Patrick E. Doonan
*** ****** ******, #*, **********, MA 02144 • 508-***-**** • *******@******.**.***
Professional Summary
Dynamic business analyst with extensive experience working on a rapidly growing product line for a Fortune 100 global insurance company. Expert in developing and implementing product enhancements, improving insight into competitor product and pricing sophistication, and analyzing and communicating trends in key financial/sales metrics.
Key Skills
Systems
● Expert in database querying programs (SAS, using SQL; Hyperion Essbase)
● Expert in Microsoft Office software (data modeling, dynamic presentations/reports, and analyses)
Interpersonal
● Excellent communication and presentation skills
● Strong leadership and project management skills
● Ability to multi-task and meet deadlines in a fast-paced corporate environment
● Results-oriented with success driving multiple projects to completion
Work Experience
Liberty Mutual Insurance Group, Boston, MA
Analyst, Personal Lines Property Product Research, 2010-2013
● Managed a countrywide project to enhance and revise the language of homeowners insurance contracts, leading to an estimated yearly reduction in claims expenses of $3 million
● Provided competitive intelligence expertise and streamlined the analysis and reporting of direct competitors’ financial performance
● Developed more efficient home inspection program to improve quality of new business customers and reduce acquisition costs
● Collaborated with marketing and sales departments to assist in the design of homeowners insurance television ad campaign and Internet sales platform
● Created and delivered start-to-finish training to fellow analysts for product enhancement rollouts, which led to reduction in errors and quicker speed to market
● Negotiated supplemental products and services contracts and managed relationships with third-party vendors
Portfolio Analyst, Personal Lines Product Management, 2009-2010
● Implemented targeted price increases and stricter underwriting discipline to improve profitability of landlord insurance product
● Created and distributed report to track signed and returned customer forms to ensure compliance with state regulatory laws
Sovereign Bank, Boston, MA
Summer Intern, Commercial Lending, 2008
● Analyzed potential borrowers’ credit profiles to improve speed and efficiency of loan underwriting process
● Organized and maintained database of commercial borrowers’ 10-Q and 10-K financial reports
Education
University of Notre Dame, Notre Dame, IN
BA Economics, 2009
Professional Designations
● Chartered Property and Casualty Underwriter (CPCU), AICPCU, 2013
● Associate in Personal Insurance, AICPCU, 2011
Contact this candidate