Valerie N. Cannon
Richton Park, IL 60471 ( 708-***-**** cell
*.********@*******.***
CAREER Join an organization where my 15 years of computer,
clerical, and customer service FOCUS skills will be viewed as an
investment in the organization's future, while
enabling me to acquire new skills.
EDUCATION Ameritech College . Draper, UT . Pursuit of A.A.S. Degree
. 02/13 - Present
Major: Medical Billing & Coding
Bremen High School . Midlothian, IL . Diploma . Received
05/03
Major: General Studies
EXPERIENCE Optiflex Sales . Milwaukee, WI . 11/07 - 05/10
Call Center Representative
. Managed incoming and outgoing calls concerning
customers.
. Assisted customers with prepaid accounts, and
choosing a prepaid plan that fit their needs.
Applebee's Grill & Bar . Calumet City, IL . 11/05 - 09/07
Waitress
. Greeted customers and introducing them to a relaxing
atmosphere, and informing them of the meal and drink
specials being offered.
. Relayed orders to service the bar and kitchen via the
point-of-sale computerized register system.
. Monitored the time the order was placed to the
deliverance of the meal to the proper customer in a
timely manner.
C-Cess Mortgage Company . Westchester, IL . 01/04 - 07/06
Administrative Assistant
. Provided quality administrative functions.
. Typed correspondences, filing and performing general
office assistance
. Deposited checks and cash in the bank on a daily
basis
. Maintained the cleanliness of the establishment
Images Gift Shop . Chicago, IL . 05/99 - 07/03
Cashier/ Asst. Manager
. Met and greeted customers' expectations by providing
quality services.
. Operated an electronic cash register.
. Deposited checks and cash in the bank on a daily
basis.
SPECIALIZED Typing 40 w.p.m. Experienced in mainframes and pcs, Microsoft
Office and SKILLS Windows Applications, Management Sills,
Monitoring multiline Telephone System, Office
Procedures, and Medical Terminology.
REFERENCES Available upon request.
VNC