Project Manager Management
Resume:
Cheryl D. Jordan
**** ***** ******, ***. **** Philadelphia, PA 19128
*******@*****.*** *******@*****.***
SUMMARY
Professional with diversified information technology experience in
planning, development and execution of system projects. Experience
emphasizes training and customer support management, including staff,
undergraduate and graduate students. Proficient in structured development
techniques including writing and editing programs, performance
specifications, program design specifications, proposals and operations and
training manuals. Most recent experience includes:
- Data Tracking Management Systems - Establish Training
Programs
- Database Administration - Conduct Workshops
- Project Coordination - Web Page Support
- Curriculum Development - Help Desk Coordination
EXPERIENCE
West Oak Lane Charter School, Philadelphia, PA
09/09 - Present
Computer Instructor
Reporting to Director of Operations with responsibility to teach students
Keyboarding and Microsoft Office Applications. Direct students in career
goal selections.
Thompson Institute / Kaplan Higher Education, Philadelphia, PA
08/ 2002 - 07/2009
Computer Instructor
Reporting to the Director of Education with responsibility to teach
students in the Keyboarding
And Microsoft Office Applications.
Accomplishments:
. Train students in Keyboarding and develop keyboarding techniques to get
and maintain 40+ words per minute
. Train new instructors and develop classroom management techniques
. Collaborate with student services to format resumes, cover letters and
job placement
. New Instructor of the year award
. February & November Education Associate of the Month award
University of Pennsylvania, Philadelphia, PA 11/1995
- 07/2002
Law School
Admissions & Financial Aid
Systems Coordinator
Reporting to the Dean of Admissions & Financial Aid with responsibility to
provide assistance to applicants, customer support personnel, faculty and
staff. Collaborate on support & training documentation. Implement
software security. Manage and maintain database guidelines. Generate
decision letters, departmental, university and law school admission council
reports. Manage and provide support with all on-line applications and
functions. Update Law school web page.
Accomplishments:
. Maintained and generated all law school statistical reports
. Upload all financial data to University Management Information System
Dept. of Facilities Management
Computer Services
MIS Coordinator
Reporting to the Manager of Computer Services with responsibility to
provide supervision to customer support personnel. Establish training
manuals and conduct training sessions. Establish database administration
guidelines and data editing requirements. Function as Project Manager for
implementation of new software.
Accomplishments:
. Installed software and trained employees in various schools and centers
on college campus
Cheryl D. Jordan
Page 2
Philadelphia Job Corps Center / Department of Labor, Philadelphia, PA
08/1989 - 11/1995
Business Technology Instructor
Responsibilities included instructing and teaching students in computer
literacy, WordPerfect, MultiMate, Word Star, MS Word, Lotus 1-2-3, dBase,
MS Excel, Desktop Publishing, Harvard Graphics, Windows, File Management,
Newsletter Format, Business English, Business Math and Office Practice
Accomplishments:
. Senior Property Coordinator
. Wrote lesson plans and syllabus for Middle States Certification
. Established curriculum modifications and Career Day enhancements
. Developed social skills training
. Developed work experience and job placement guidelines
OIC'S of America, Philadelphia, PA 01/1986
- 08/1989
Management Information Systems Specialist
Responsibilities included gathering, verifying and inputting statistical
data using IBM PC/AT. Designed and created programs for performance
objectives, funding/budgeting, contract information and characteristic
information. Reported data in graphic, tabular and written form, outlining
objectives and recommendations.
Accomplishments:
. Conducted MIS technical training workshops
. Instructed Executive Directors on PC usage
Department of Defense 08/1976 -
01/1986
Independent Consultant
Responsibilities included consulting to firms contracted to the Department
of Defense for development of systems and application software in command,
control and communication systems
Accomplishments:
. Intercom Systems - Landover, MD - Sr. Programmer Analyst (Navigation
Library Task) - Data Base Maintenance
. ORI Inc. - Warminster, PA (Liaison between ORI Inc. and Naval Air
Development Center) - Wrote FORTRAN programs for budget obligations.
. AAI Corporation - Cockeysville, MD - Wrote PPS and user's manuals for
projects.
. Raytheon Systems - Newport, RI - Wrote Performance studies and
Developed Real Time interrupt driven programs - Designed, tested,
debugged software
. Computer Science Corporation - Moorestown, NJ - Wrote Programs - Real
Time interrupts. Designed, tested, debugged software.
. Sperry Univac - Patuxent River, MD & Southampton, PA - Wrote and
debugged programs - Real Time interrupts. Tested and integrated
programs.
Philadelphia Board of Education, Philadelphia, PA 05/1971
- 06/1976
Long Term Substitute Mathematics Teacher
Responsibilities included teaching algebra to senior high school students.
EVENING COMPUTER INSTRUCTION ASSIGNMENTS
Harcum College, Bryn Mar, PA 08/2009 -
08/2010
Community College of Philadelphia, Philadelphia, PA
08/1998 - 01/2000
Lincoln University, Philadelphia, PA 05/1996
- 12/1996
EDUCATION
Strategies for Success, (AFT), Philadelphia, PA
07/2010 - 08/2010
Chestnut Hill College, Philadelphia, PA 08/2008
- 12/2009
New Jersey Training Facilitator, Train the Trainer, Trenton, NJ
06/2008 - 07/2009
Mayors Commission on Literacy, Philadelphia, PA 05/2008
- 09/2008
FinMis, University of Pennsylvania, Philadelphia, PA
05/ 1997 - 06/1997
CHAMPS Software, Inc., University of Pennsylvania, Philadelphia, PA
11/1995 - 03/ 1996
Management Training Corporation, Philadelphia Job Corps Center,
Philadelphia, PA Management Certificate 03/1991 -
08/1995
Cheyney State College, Cheyney, PA 09/1967
- 05/1971
Murrell Dobbins Area Vocational Technical High School, Philadelphia, PA
09/1963 - 06/1967
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