Customer Service Sales

ALEXIS LOPEZ

HC ** Box ****, Hormigueros, Puerto Rico 00660 cell 1-939-***-****

************@*****.***

CUSTOMER SERVICE MANAGER EDUCATION

ALISON ONLINE INSTITUTE

Diploma in Human Resources Management and Certification (with honors)

February, 2013

Diploma in Business Management, February to present

ADVENTIST ACADEMY

High School Diploma May, 1996

EXPERIENCE

KELLY SERVICES STAFFING INC. 1760 Market St #902 +1-215-***-****

. First Data Inc.

Customer Service Supervisor

Supervise sales of my crew in a call center environment

Train new and experience call customer service and sales agents.

. Sears LLC

Bilingual Customer Service Manager.

Train and make sales and customer service plans for my crew.

Exceed companies sales objetive making customer satisfaction.

.Vector Marketing

Customer Service Rep.

Take inbound calls and market service to all memebers.

SKILLS

BILINGUAL

PROFICIENT IN ENGLISH AND SPANISH

Basic Computer Skills

Internet search

Microsoft exel

Microsoft office

Power Point

Social media Networking

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