Management High School
Resume:
Emily Hooper
Spring, Texas 77380
*****.*.******@*****.***
SUMMARY EDUCATION
Looking to begin a career that will allow me to utilize my skills Cy Fair High school: 2009
learned in JROTC and PALs, while finding a company that is as ● Air Force JROTC
interested in employee growth as customer satisfaction. To ● PAL s
establish a career path that encourages personal growth while still ● Psychology
being a valuable asset to the company. ● Sociology
SKILLS
EXPERIENCE
● Type 85 wpm
Audit/Guest Service Agent, Hilton Garden Inn
● Outlook
Houston, Texas 2010-2011
● Excel
Assisted international guests with the process of arriving in
● Microsoft Word
Houston Organized corporate expense/budget reports Ensured
● Multi Line Phone
customer satisfaction Cash and credit management Secured
Management
safety of property Concierge duties Trained Guest Service
● On Q Reservations
Agents Reported directly to General Management.
Software
● First Aid/CPR Certified
Sales Associate, Bath & Body Works
● TABC Certified
Houston, Texas 2009-2010
● Hilton Hospitality Training
Guaranteed customer satisfaction and enjoyment Cleaning entire
store nightly Restocking store nightly Handling and organizing
shipments Cash management Monthly reorganizing of store
REFERENCES
Marketing organization.
Available upon request
Co-Lead Teacher, Better Beginnings Child Center
Houston, Texas 2009-2011
Promoted to Lead Teacher within 6 months of employment.
Responsibilities included: Adhered to and administered educational
curriculum Cared for and Supervised up to 22 infants/toddlers.
Trained new teachers in state required training
Contact this candidate