Customer Service High School
Resume:
Loyda Rodriguez
Riverside, CA 92504 M: 909
**************@*****.***
Professional Summary
Exceptional eye care professional with keen ability to assess customer needs, meet quality
standards and evaluate customer satisfaction.
Professional Optician who is highly motivated and patient. Successfully builds and maintains
positive rapport with clients.
Skill Highlights
Extensive knowledge in various insurance Extensive knowledge of lens types and
providers such as Mes,Spectera,Eyemed and frames.
VSP.
Computer literate.
Work alongside the optometrist by setting the
appointments, and follow ups. Pretesting, and Excellent communication skills with
administering drops for dilation, and contact customers and patients of various ages.
lens training.
Successful at interpreting customer
Years of experience using optical equipment concerns to find satisfactory solution
such as a manuel lensometer,autorefractor,
etc. Bilingual(Spanish)
Accomplishments
Received store wide award "Employee of the Month"
Professional Experience
Cloverdale Optometric Center Corona, CA
April 2012
optician
Set up appointments and follow ups,administer drops for dilation,customer service,take
measurements for patients glasses/contact orders,verify and pull insurance for the following
day,confirm appointments,pretesting,clean the office and displays,do the bank
deposits,verify and mount the glasses,do miner repairs on patients glasses,answer
phones,and do contact lens trainings.
Walmart Vision Center Corona, CA
February 2006
optician
to
Do the charge backs,verify insurance,make appointments,answer phones,customer
April 2012
service,cash handling,take measurements and order patients glasses/contacts,take
markdowns,manage store when manager was on vacation,clean,verify glasses using the
lensometer, do minor repairs on patients glasses and do contact lens training.
Education and Training
Norte Vista High School riverside, CA, usa
1999
High School Diploma: general
Contact this candidate