Carlos Ramon Polan a Tovar
Bogota DC / Colombia
(57) 1-6304480 - (57-311*******
**********@*****.*** - *********@*****.***
OBJECTIVE
IT project leader implementing solutions for enterprises with a broad range
of operational environments. I claim that my experience and knowledge
working with z/OS & DB on mainframe equipment would be a plus for these
kind of projects. Several activities I have performed on IBM mainframes
including but not limited to: installation, maintenance, customization,
modification, training and consulting. Based in Bogota, willing to travel.
PROFILE
Over 15 years of system programmer (OS/390, z/OS) and administration
experience for DB2, MQ Series, and Security. Able to build strong
relationships with co-workers and business partners by building open lines
of communications. I am a goal-oriented and resourceful engineer. Areas of
expertise include analysis, design, coding, testing and implementations
solutions. Proven ability to see issues from several angles using a
logical, detailed approach for problem solving. I have demonstrated a
striving approach to problem-solving. I am an energetic, self-motivated
system programmer who desires to maintain a personal growth path and to
keep on updating my vast knowledge of the computer sciences and database
industries.
SKILLS
Start-up, management and rollout of z/OS complex requiring the synergy
between strategic, organizational and IT areas. My experience and
knowledge of the mainframe environment are my main strengths. My extensive
experience of organizational issues would be a plus for this kind of
project. As far as IT activities are concerned, I excel at tactical
planning, system design and system operation, software packages selection,
technical evaluations and auditing. I have a clear track record for
highlighting and solving issues in a diverse, technical environment and
coordinating the team efforts required for successful SW installations, SW
upgrades and problem solving. Skill
TECHNICAL SKILL
Operating Systems: z/OS, OS/390
Hardware: IBM z196, z10, z9, z890, DASD (RVA, SHARK, EMC, Hitachi)
Software: z/OS, RACF, JES2, SMP/E, RMF, WLM, HCD, SMS, HSM, TSO, ISPF,
VSAM, JCL, UTILITIES, CICS/TS, DB2, TIVOLI NETVIEW, WAS MQ
Series, TDS, OMEGAMON, BMC-CONTROLS (D,M,T,V) BMC-DB2
Tools, CA-1, CAView, CA Scheduler, Microsoft (Word, Excel,
Project).
Languages: COBOLII, REXX, CLIST
Networking: SNA, TCP/IP
PROFESSIONAL EXPERIENCE
Jan 2012 - Current - IBM Global Services Colombia/Adecco (Specialist for
z/OS)
Installed, configured and migrated z/OS ServerPac from z/OS V1R8 to z/OS
V1R12. Install the newest z196 D/T2817.
System Engineer
April 2007 - June 2011 - SBM (Saudi Business Machine) Riyadh - KSA
Consultant z/OS System Programmer
. Installed, configured and migrated z/OS ServerPac from z/OS V1R4 to z/OS
V1R7 and later on to ServerPac V1R10 and z/OS V1R12. Clone new the z/OS
system for three LPARs and the newest z10.
. Installed, configured and migrated from MQ Series 5.3 to Web Sphere for
z/OS 6.0.
. Installed operating system upgrades (SMP/E), CBPDO, ServerPac of both IBM
and ISV code (Serena, CA1, CA Sched. MacroIV). I/O configuration using
HCD.
. Generated and analysed statistical reports of machine and Operating
System performance (SMF records & RMF).
. Participated in the development, implementation and verification of the
disaster recovering systems for data processing environment PPRC.
. Trainer of: JCL, Operations Procedures, VSAM, RACF, Utilities and
communications in z/OS for co-workers.
. Complete z/OS and User Data Dasd migration from DS8300 to Hitachi USPV.
Major Achievements
Z10 EC-BC & z/OS Implementation. Successful installation of the z/OS
V1R7, V1R10, V1R11 ServerPac, defining its hardware resources using HCD and
Dynamic I/O Configuration and customizing it for the new z10 EC series,
SMS, JES2, RACF, VTAM, TCP/IP and other basic and options system products.
Later on, the customer requested me to define and activate a new z/OS LPAR
in order to create an environment for development and test purposes in
AlRajhi Bank, Saudy Army, RSNF.
CICS/TS Implementation. Successful installation and migration of the
CICS/TS V1R4 ServerPac, from CICS-MVS (OS/390) defining its CSD resources.
DB2 Implementation. Successful installation and migration of the DB2 V9R1
ServerPac, from DB2 V4 (OS/390) defining its Objects.
Jan 2007 - April 2007 - IBM Global Services Argentina/Adecco (Support for
z/OS)
System Engineer
Planned and performed successful software installation upgrades of the z/OS
ServerPac V1R6 according to IBM standard procedures for selected large
accounts in USA and Canada.
April 2005 - Dec 2006 - Data security & Data management consultant
Sep /2002 - Mar 2005 - GBM de Costa Rica Technical Asistance for ICE -
San Jos / Costa Rica
System Engineer
. Installed, configured and migrated from OS/390 V2R8 to ServerPac z/OS
V1R4. I defined a second Stack of TCP/IP.
. Installed operating system upgrades (SMP/E), CBPDO (Tivoli Workload
Scheduler, System Automation, Omegamon for CICS), ServerPac of both IBM
and ISV code, such as DB2 V7.1. I/O configuration using HCD.
. Installed, configured and migrated from MQ Series 2.1 to Web Sphere for
z/OS 5.3.1.
. System organizations, such as volume organization, naming conventions,
catalog structure, Master Catalog maintenance. DFSMS - DFSMShsm
implementation.
. Implemented and configured system & network automation using NetView V5R1
& NMC for ICE and Banco Industrial.
. Analyzed system performance and tuned system resources by Tivoli software
and Problem analysis using standard tools.
. Participated in the development and implementation of Capacity planning.
. Generated and analysed statistical reports of machine and Operating
System performance (SMF records & RMF).
. Participated in the development, implementation and verification of the
disaster recovering systems for data processing environment
. Trainer of: JCL, Operations Procedures, REXX, RACF, Utilities and
communications in z/OS for co-workers.
Major Achievements
. Sysplex. I have performed Sysplex/Monoplex implementation for at least 3
of the largest customers of IBM Colombia and 3 of GBM customers in
Central America. I attended the Parallel Sysplex training and
implementation performed by IBM in 1996 for Banco de Colombia and its
definition & implementation for BBVA Banco Provincial of Venezuela in
1997.
. z/OS Implementation. I was installing an Z/OS V1R4 ServerPac,
defining his hardware resources using HCD and Dinamic I/O
Configuration and customizing it for Sysplex Monoplex, SMS, JES2,
RACF, VTAM, TCP/IP and other basic and options system products. Later
on, the customer requested me to define and activate a new z/OS LPAR
in order to create an environment for development purposes.
. I was involved in the Banco Industrial of Guatemala project migration
from VSE/ESA to OS/390 V2R10 (2004).
. Other IBM main SW. I installed the DB2 V7.1 ServerPac for ICE of
Costa Rica (2004) and give support to Registro Nacional for DB2 V6 and
CICS/TS 1.3 running OS/390 V2R10 under D/T 9672 z17 model (Costa
Rica, 2002 to 2005).
ICE project for TCP/IP access to DB2 using DRDA and DB2 Connect from
DB2 in W2K and Unix. For Registro Nacional I implement DB2 Connect for
DB2 running under OS/390 to DB2 in VSE and W2K.
. Successful and timely z/OS system installation at ICE.
Jul/2000 - Aug/2002 - Visiontech - BOGOTA, COLOMBIA
Data management Consultant
. Database Administration Consulting in Tivoli OS/390 & DB2 tools of BMC.
. Responsible for marketing support of BMC products on OS/390. Perform pre-
sales technical presentations, proposal writing and perform benchmarks.
Post-sales activities included software installations and maintenance.
. Implemented and configured system/network automation and security using
Tivoli products.
Major Achievements
. I installed BMC Utilities, Performance, Administration and Backup and
Recovery tools, for DB2 V6 and MainView for DB2, CICS and MVS and
give support to Banco Santander (Colombia, 2001).
. Implemented and configured system & network automation using NetView
V3R1 & NMC for Banco Central in Lima, Per .
Jul/1997 - Mar/2000 - Technical Assistance for BBVA - BOGOTA, COLOMBIA
System Programmer
. Installed operating system upgrades (SMP/E), CBPDO, ServerPac of both IBM
and ISV code. I/O configuration using HCD. DFSMS implementation.
. Responsible for implemented SLA policies. Analysis of Tivoli Decision
Support for OS/390.
. Performance and Tuning as well as troubleshooting in DB2.
. Analyzed system performance and tune system resources by SMF records and
RMF.
. Technical support in administered software and Printing systems.
Major Achievements
. For BBVA I installed DB2 V5 for PR/MVS in 1998 and give support for
CICS/DB2 end users from 1997 to 2000.
. I handle incidents relating performance and tuning for the DB2 and
CICS/Cobol transactions that involved data object design, such us Index
access, Tables, review and redefined Buffer Pools and so on. I have had
to adjust and change system and DSNZPARM parameters, to redefine
workloads, to apply fixes, to review DB2 PM reports and Traces
activities, in order to fix performance and tuning problems and
Constraints, under Sysplex Monoplex. Besides, reorganize data after
analyzing the report from the execution of the Runstats utility.
Jan/1982 - Jun/1996 - IBM de Col - BOGOTA, COLOMBIA
System Engineer
. Provided technical assistance across multiple software components (MVS)
for customers of selected large accounts in the country (PD/PSI) and the
Andean region.
. Planned and performed software upgrades and applied maintenance patches
according to IBM standard procedures and networks (MVS, VM, VTAM, DB2)
for selected large accounts in the country.
. Monitored and tuned OS/390 installations using RMF; Evaluated system
performance, perform capacity planning and implemented/recommended
solutions to remove and/or minimize system bottleneck.
. As a Project Manager I lead and mentor teams for outsourcing operations.
. I assess designing information system plans focused on assisting program
and technology executives, managers and professionals in formulating
strategies and developing action plans for implementing information
technology and associated support processes to meet business needs.
. I extensively work on the installation, configuration and tuning of MVS,
OS/390, CICS,DB2 and most popular ISV products. Disaster recovery
planning, implementation and testing.
Major Achievements
. I was granted an IBM's Golden Circle award for Service Excellence due
to my consistent teaching assistance and my success at analyzing and
solving recurring system failures.
. I acted as a vendor and successfully managed IBM's first outsourcing
for Intercor (Exxon filial)
. For several IBM customers, I have made exhaustive system resources
monitoring, using IBM and non IBM tools. As a product I handle
consolidate reports, snapshots and many different kinds of periodic and
critical reports, in a timely manner such that allowed executives and
technical personal to take effective decisions regarding system
performance, tuning and problem detection
. I have worked in the migration from DB2 V2 to V3 and DB2 V4 for
Empresa de Energ a in Bogot . For each migration projects I have to
adjust and change DSNZPARM DB2 parameters to redefine and implement
new DB2 functions such us Index 2, obtain DB2 Traces and Statistics in
order to assist in problem resolution and performance analysis
activities.
. Since 1990 up to the present, as IBM Software Support Specialist for
OS/390 and z/OS, usually I handle innumerable incidents relating
performance and tuning for the MVS and system components for large
accounts. As a System Programmer I have had to adjust and change system
parameters, to redefine workloads, to apply fixes, to review RMF reports,
to obtain CICS or DB2 traces and statistic in order to fix performance
and tuning problems.
. I start to work as an IBM VSE and VM/SP Program Support Representative in
1982. Later on since 1986 performed too, as a MVS PSR. My main objective
was to assist the customers in problem solving on my fields of
responsibility
PROFESSIONAL TRAINING AND CERTIFICATES
System Enginner
. OS/390 Structure, SMP/E workshop, JCL & Utilities, Operations, JES2,
VSAM, WLM, Parallel Sysplex - in house by IBM
. DFSMS / DFSMShsm Implementation - in house by IBM
. Effective RACF Administration - in house by IBM
. DB2 DB Administration & System DB Administration - in house by IBM
. DB2 SQL programming - in house by IBM
. VTAM ACF/NCP Implementation - in house by IBM
. TCP/IP Implementation - in house by IBM
. NetView Installation & Administration - in house by IBM
. IBM Tivoli Workload Scheduler Operations - in house by IBM
. CICS/TS Basic Tailoring - Recovery and Restart in house by IBM
. WMQ for z/OS Series Implementation & Administration
. TS7700 Planning & Implementation
. DS8000 & DS6000 Implementation