Customer Service Quality Control
Resume:
Takiyah Wilson
Detroit, MI ****9
*********@*****.***
OBJECTIVE
Seeking a challenging position with a customer service oriented
organization utilizing my hospitality and communication skills.
SUMMARY OF QUALIFICATIONS
Computer literate in Microsoft Word, Excel and Spreadsheets. Excellent
typing skills.
EXPERIENCE
Technical Support for Apple
Aditya Minacs, Southfield, Michigan
06/2012 to 12/2012
Assisted customers by troubleshooting to resolve their technical issues
with their apple products as in Iphones, Ipods and Ipads.
Processed orders for customers who wanted to purchase different types of
apple accessories.
Signed customers up for an extended warranty on their apple product.
Dispatcher
Joe Jones Trucking Company, Detroit, Michigan
05/2007 to 02/2008
Multiphone line tasks
Called employees to give them specific destinations to go to
Assembler/ Forklift Driver/ Janitor
American Axle, Detroit, Michigan
08/1994 to 12/2006
Assembled vehicle axles for General Motors
Transported parts by forklift
Shipping and Receiving
Janitorial/ housekeeping
Took inventory and sorted material
Quality control and inspection
EDUCATION & TRAINING
Diploma, College preparatory classes, Henry Ford High School, MI
n/a, opthamology, Wayne County Community College, MI
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