QA ANALYST
Resume:
MIZAN RAHMAN
*******@*******.***
SUMMARY
. Over Eight years of IT experience in QA testing with extensive Web
based, Client/server, Web Service for Financial, Banking, Insurance,
Healthcare and Telecom domains.
. Experience in reviewing requirement, functional and design
specifications, developing Test strategies, Test plans and Test cases.
. Profound knowledge of Web Services testing using ACORD XML, SOAP UI
and XML spy.
. Worked in various Healthcare areas like cardiovascular, orthopedic,
spine, anesthesia, Admin/LIMS, FDA/HIPPA/STS/ACC regulated Apps.
. Experience in Testing and supporting call center applications in
IVR/CTI/ACD/CRM technologies using Genesys, Avaya, Aspect/Witness
platforms.
. Experience in testing Content Management using Interwoven TeamSite
6.x/5.x, Templating, Workflow, Data Deploy, Open Deploy, and
SitePublisher.
. Profound working knowledge of QTP and Selenium.
. Attend Scrum meetings and Organized Sprints and planned releases with
the team.
. Well Versed in GUI application testing, back End testing, Front-end
testing, Functional Testing, System testing, Trans Browser Testing and
web-based applications with multiple server domains.
. Experience in using QA methodology such as V Model, Agile/Scrum and
Black Box testing under Windows and UNIX environment to perform: GUI,
Web, Silverlight 4.0, ACORD XML, XML, C, C++, C#, .NET Technology,
CSS, HTML, JAVA/J2EE and Report and Data application testing.
PROFESSIONAL EXPERIENCE
NetSpend/Skylight Financial inc., Atlanta, GA July'12-
March'13
Sr.QA Consultant
QA Test Team member of an integration project of Reloadable prepaid
debit cards and Payroll Cards and other related financial services of
netSpend and Skylight financial. This integration process involve
testing of critical functions of cardholders services like process
transactions, maintain account-level data, communicate with
cardholders, manage risk, ensure regulatory compliance and business
issuing banks as well as distributor.
Involved in testing projects right from analyzing System Requirements,
Test Strategy Formulation, Test Scope and objective, Manual System
Testing and Automation Testing, UAT and Production testing.
Performing Back-end testing using SQL queries to validate the data in
the Oracle 11g.
Developed and validate Web Service API test suite and test cases and
store them in the GIT for regression testing.
Responsible for testing IVR applications using Voiyager.
. Responsible for test planning for Agile / Scrum methodologies.
On a daily basis during the Sprint, participated in Daily Scrum
meetings to co-ordinate my work with the team. During that 15-minute
meeting, I had to update the rest of the team.
Coordinated testing effort, responsible for testing deliverables,
status reporting to management, issue escalations.
. Worked with product management and QA to clarify requirements into
planable units of work.
. Environment: JIRA,Rally,Confluence,Web Services, Oracle
11g,JAVA,.NET,SOAP
UI,Splunk,Bamboo,GIT,WinSCP,Notepad++,Ultraedit,Selenium,Voiyager,tCAM,
NCT,Windows 7 and UNIX.
Bank of America/QBE First, Atlanta, GA Dec'11-
July'12
Sr.QA Consultant
. Single Tester of a Migration projects of Leads & Sales Management
(LSM) from Bank of America to QBE environment. The Apps involved in
the utilizing of Leads from BOA's Edge loan platform and perform
Eligibility determination and rate calculations through the Nightly
Batch run and a WEB Service that supports the processing of Quick
Quote and Pre-Fill Requests.
. Also Responsible for testing LSM Reporting, AMS Sagitta and LeadGen
Config Utility
. Extensively involved in testing ACORD XML, XML, and XML Spy, Web
service, sFTP server, Black box Router and Third Party Data services.
. Responsible for testing Work-group Management Reporting projects that
has 14 different Reports consists of COGNOS, SQL server, Access and
Pivot tables.
. Performed Stress Testing with BAISI, QBETA, Fujitsu and offshore team
with 10/20k Leads
. Performed Back-end testing using SQL queries to validate the data in
the SQL Server Database.
. Developed various Test plans, Test cases for Functional, Regression,
Integration, System and Acceptance test.
. Executing of Manual Scripts, Defect logging and Bug Tracking through
an interface with HP Quality Center.
. Maintained and published all test results, planned and managed UAT
process by interacting with stakeholders, analyzing UAT defects and
also acted as support for User Issues post Go-Live.
. Ensured timely completion and delivery of Test Deliverable & Test
Metrics.
Participated in Sprint Planning meetings with everyone working on the
project, including the business-focused team members and the
development team members.
. Environment: Agile, Quality Center 11.0, Share Point, Web Services,IIS
Server, SQL Server 2005/2008, ASP,JAVA script,ACORD XML,XML,Altova XML
Spy, MS Access, MS Office,Citrix,Windows 7 and HP-UNIX.
VHA Inc., Atlanta, GA Nov'10-Dec'11
Sr. QA Consultant
. QA Test Team member in testing proprietary VHA Physician Preference
Heart Lynx(Clinical and operational),CathLynx and Ortho/Spine Lynx
applications for HealthCare solutions
. Developing and executing System Integration Test Plan for end to end
testing including but not limited to design and Analysis, Testing,
Implementation and Maintenance of Client application and Report
testing.
. Performing end-to-end SIT testing which covered the entire business
process flow from the initial point of Admission through to all the
downstream systems and XML output files, including apps/interfaces.
. Evaluates and tests new or modified Silverlight 4.0 programs to verify
that programs function according to STS and ACC guild lines.
. Responsible for editing, verifying and testing of HL7 messages.
. Querying over 50 tables in SQL 2005/2008 Data Mart using SQL Analyzer
for various projects.
. Assisted business users in defining UAT test cases and plans and
testing hot fixes.
. Using Visual Studio Test Professional 2010 for reviewing requirement,
functional and design specifications, developing Test strategies, Test
plans and Test cases.
. Run Test Cases in Microsoft Test Manager (MTM).
. Using BIRT Actuate Reporting Tool for Test and run Report.
. Participating in Sprint Planning meetings with everyone working on the
project and on a daily basis during the Sprint, participating in Daily
Scrum meetings to co-ordinate my work with the team.
. Reporting of defects, Create WIs, Tasks and User Stories in Team
Foundation Server (TFS).
. Environment: Silverlight 4.0, Java, Visual Basic, C, C++, Visual C++,
C#, .Net, BIRT Actuate Reporting Tool, MS Visual Studio 2010 and SQL
server on Windows server.
Lincoln Financial Group (Stuff4u)-Omaha, NE April'10-
Oct'10
Sr.IVR/UAT Test Consultant
. Lead QA test team member of a Project that involves rewriting a Group
Protection set of IVR applications from a legacy Syntellect system
over to Genesys GVP. This is being done in support of the project to
upgrade Windows 2000 servers to Windows 2003.
. Developing test plans and test cases using translating Business
requirements (Call flows) written in MS Visio and executing test cases
to verify the functionality of the replatformed IVR/ACD/CTI
application.
. Responsible for testing Speech & IVR application usability assessment,
Speech recognition and TTS application tuning.
. Developed and executed SQL Scripts to get test data and also to
validate the VM prompts in Oracle 10g,Oracle form 6.
. Responsible for test planning for Agile / Scrum methodologies.
. Performed and Facilitated UAT in the areas of test planning and defect
mitigation.
. Using HP Quality Center Web-based and Client based Defect tracking
system to identify, analyze, track and verify defects.
. Environment: Agile,XML, VXML, Java/J2EE, Visual Basic, C, C#, C++,
Visual C++ and SQL with Oracle database on Windows server.
AT&T (Artech)-Atlanta, GA Dec'09-
March'10
Sr.QA Consultant
. Responsible for the execution of AT&T BizComp/ ABS User Compensation
Integration Acceptance Testing (UAT)
. Directly responsible for executing test scenarios/cases,
raising/working issues through to resolution with Request
Analyst/Support Analyst/SCM/SCL/Testers and providing input to the End-
to-End Test Manager.
. Responsible for maintaining test plan progression, meeting test plan
milestones and creating & communicating test status.
. Providing input to develop UAT entry and exit criteria utilizing UAT
project plan to maintain timelines and track % actual to targets.
. Compiling and delivering daily test status to Test Manager
. Used HP Quality center for Project and Software Requirements
Specifications analysis and translate them in Test Plans and Test
cases.
. Ensuring Defect Reporting, Retesting & closure in Quality Center.
. Worked in client/server applications developed in Java, Visual Basic,
C, C++, Visual C++, C#, .Net and SQL with Oracle/DB2 database on AIX
/UNIX server.
SAGE Software Inc., Lawrenceville, GA July'04-
Oct'09
QA Analyst
. Analyzed and Evaluated the Business Requirement Documents,
Functional/System
Requirement Documents and Use Cases for the application.
. Performed Web Application and Web Services testing in Financial
Domain.
. Using SQL statements to validate data through the applications using
Oracle,SQL Server
AS/400 and DB2.
. Lead tester for testing Interwoven Team Site and Aqualogic/Plumtree
portal engine
. Lead Tester for Testing IVR/ACD/CTI projects using Avaya
Telecommunication system.
. Also tested different existing call routing system using Aspect-
Witness Integration system.
. Responsible for testing Order Entry, Tax, Accounting and HR Apps.
. Responsible for testing navigation, broken links, static text,
Performance, Memory Leakage.
. Responsible for testing Credit Card Transaction process using
CyberSource Paylinx.
. Involved in testing BizTalk server and Manhattan Shipping system
testing.
. Involved in testing eCommerce applications like ePeachtree.com and
eAct.com
. Performed and Facilitated UAT in the areas of test planning and defect
mitigation.
. Implemented Automated Testing scripts using QTP and Test Partner.
. Developing test plans and test cases using QA Director.
. Attend Scrum meetings and Organized Sprints and planned releases with
the team.
. Worked with product management and QA to clarify requirements into
planable units of work.
. Used QA Center, PVCS, Bugzilla, Jira, ClearQuest and Track Record Web-
based and Client
Based Defect tracking system to identify, analyze, track and verify
defects.
. Environment: Agile,.NET,C,C++,C#, Oracle,SQL Server, AS/400,DB2,,
QTP,Rally,
Quality Center, JavaScript, XML, HTML, HP-Unix, TOAD, SQL,
Windows2000/NT/XP/Vista/7.
EDUCATION
Master of Science in Plant Protection, Reading University, UK
COMPUTER TRAINING AND SEMINAR
. Currently Taking Advance QA courses in YES-M System, Atlanta,GA
. Attend International Conference on Software Testing Analysis & Review
May 2005,Orlando, FL
. Compuware Test Partner, QA Center and HP QTP at Sage Software
. Rational Test Studio and Team Unifying Platform at Rational University-
Atlanta
. Mercury Testing Tools at Solutions Inc.-Atlanta
. UNIX (Intro, Tools & Utilities) at Kennesaw State University, Kennesaw
. Oracle 7.3/8i, Developer 2000, Visual basic 5.0, C and C++ at Coresoft
Corp., Atlanta
TECHNICAL SKILLS:
. Web Technologies: TeamSite, Aqualogic/Plumtree, Web services, SOAP
UI,XML, HTML
. RDBMS: SQL Server 2008 R2,Oracle7.3/8i/9/10g/11g,AS/400,DB2, TOAD, MS
Access.
. Other Software/Tools: TFS - Microsoft Visual Studio 2010, Test
Director 6.1.0, Requisite Pro,ClearCase,QTP,Selenium,Rally, Target
Process,MS Visio, SSRS,BIRT Reporting Tool
. Defect Tracking/Test Management Tools: MS Visual Studio 2010-
TFS,Target Process, HP Quality Center, TrackRecord,BugZilla,Test
Director, JIRA, CMVC, PVCS Tracker, LMC
. Telecommunication: Genesys, Syntellect, Avaya, Aspect, IVR/ACD/CTI
system
. Operating Systems: UNIX (SunSolaris2.5, 2.6, SunOS 5.8, 5.9, OpenVMS
VAX 6.2), OS/2(2.3, 2.4), Windows 3.1/95/98/NT 4.0 2000, ME, XP,
Vista/Windows7
. Version Control Tools: GIT,Visual Source Safe, Team Foundation Server
. Hardware: IBM Compatible PC and MAC
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