Customer Service Medical Billing

Jamiss

Fair

*** ********** ****** **** * - High Point, NC

27262

Cell: 336-***-****/ E-mail: *********@*****.***

Professional Profile

Well-organized and detail oriented multi-tasker seeks an opportunity to put interpersonal skills and medical billing/coding training to work in the healthcare field. Self-motivated with “can do” attitude completes assignments on-time while consistently achieving goals for quality of patient care. Positive, friendly manner connects with patients and co-workers. Demonstrated cooperation, versatility and dependability required for effective teamwork.

Education / Training

T. W. Andrews High School

Graduated 1997

Associate of Science – Medical Billing and Insurance Coding

Graduated 2012

GPA: 2.7, Academic Dean’s List

Herzing University

Madison, WI

Courses included: Medical Terminology, Diagnoses and Procedure Coding (basic and intermediate: ICD-9-CM, CPT, HCPCS), Computers and Application Software (MS Office), Medical Billing and Insurance Procedures (HIPPA), Medical Office Procedures, and Medical Business Operations.

Completed North Carolina Intervention (NCI) training which improved personal relationship building, decision making, and problem solving skills.

Completed internship at Guilford County Department of Public Health in Greensboro, NC

Qualifications Summary

Organization

Manage CNA assignments by effectively prioritizing activities while assisting patients: housekeeping, personal hygiene, taking vitals, collecting specimen, and physical/mental rehabilitation activities.

Reviewed patients’ insurance (Medicaid, Blue Cross / Blue Shield, and Cigna) to determine policy coverage for procedure and advise patients.

Attention to detail ensured patients’ charts and records were correctly pulled, prepped, update, and refilled.

Computer

Scheduled patients using Practice Partner (EMR) software

Created MS Office Word documents and Excels spreadsheets for course assignments.

Learned fundamentals of coding and billing software (Medisoft, Quantim, and Encoder) completing class assignments. Developed ability to input, access, and retrieve electronic information.

Type approximately 46 wpm with high degree of accuracy.

Communication

Create and maintain good rapport with patients and co-workers being positive, friendly and tactful while treating people with respect.

Speak clearly and listen attentively to accurately gather/disclose patient information with other health care professionals and provide the best possible care for patients.

Personal Traits

Strong work ethic ensures punctuality and commitment to performing job to high standards. Self-motivated with proven ability to learn new job skills quickly and work independently following written and verbal direction.

Health Care Work Experience

Volunteer

March 2013- Present

Thomasville Medical Center in Medical Records

Thomasville, NC

Certified Nursing Assistant (PRN)

2004-2005

Community Support Service

Greensboro, NC

Certified Nursing Assistant

2003-2004

Sunbridge Rehabilitation Center

High Point, NC

Certified Nursing Assistant

2002-2003

Britthaven Nursing Home

Thomasville, NC

Reference

Regina Ferguson Beasley Owner, Community Support Service 336-***-****

Tamika Byers Sr. Customer Service Rep 336-***-****

NiKeya Rosa Unit Secretary 336-***-****

Contact this candidate