Erika Diaz
**** ********* *** ***.* Lynwood, Ca *0262
Cell: 661-***-****
*********@*****.***
OBJECTIVE
Find secure position and find a place where my skills will benefit the company.
KEY SKILLS
Bilingual (Spanish)
Microsoft Word
Power Point
Data Entry (50 WPM)
PROFESSIONAL EXPERIENCE
Home Depot (San Marcos, CA) Cashier Dec/2010- April/2011
Home Depot (Inglewood, Ca) Cashier/Hardware Associate Dec/2011- Now
Excellent in taking care of customer and making sure every issue they have is solved.
Taking care of customers by phone in a fast pased and loud environment.
Calmed upset/angry customers, researched and rapidly solved problems and rebuilt client trust to prevent
losing their service.
Regularly recieved compliments from managers for multi tasking and clompleting the task.
Cashed out customers in a friendly and quick manner.
Game Shop (Lynwood, CA) Cashier April/2011-Nov/2011
Took care of customers orders and made sure systems were fixed by due date.
Made calls to customers to inform them if game systems were ready for pick up or if game systems repair
was delayed.
Cashed out customers with proper service.
Flying J (Bakersfield, CA) Cashier/Greeter May/2007- Jan/2008
Greeted customers and made sure they were seated to their table.
Cashed out customers in a fast paced environment. Attended up to 50 people every hour.
Prepared food for restaurant.
Made customers my number one priority.
EDUCATION
Bakersfield College (Bakersfield, CA) Jan/2010- June/2010
CSU Bakersfield (Bakersfield, CA) August/2008- June/2009
Shafter High (Shafter, CA) May/2004- May/2008