Crishanna Hearn
Home: 313-***-****
Email: *********.*****@*****.***
Objective:
To obtain employment with a company where I can utilize my customer service skills, professionalism as well as be a team player.
Education, licenses and certificates:
September 2004 National Institute of Technology, Detroit, MI
Certified Medical Insurance Biller and Coder
Working knowledge of med ware, Electronic Billing and Coding,
Coding of UB92, HCFA1500 Forms, Collections and Accounts, receivables, knowledge of ICD-9, CPT, HCPCS, Blue Cross & Blue Shields, Medicare and HMO
June 2000 Temple State University Philadelphia, PA
Communication knowledge Math, English 101, Lecture Debate, and many other skills
Skills and Abilities
2004-Insurance Biller and Coder
EMPLOYMENT
October 2011-Nov 2012 FCS automotive Troy, MI
Customer relations agent
Data entry order processor marketing
Billing
October 2009- august 2011 League messenger Troy, MI
Customer service representative
data entry telemarketing online demo presentation
September 2004- June 2009 Captain Dollar Detroit, MI
Inventory clerk/Manager
Payroll, inventory, stock, cashier, and employee schedules, customer service
April 2003- July 2004 Jewell Family Dental Detroit, MI
Receptionist
Prepare appointments, filing, assist the dentist, insurance verification, collections, payroll and Data entry
June 2001- march 2003 AAA Auto Insurance Dearborn, MI
Customer Service Data entry, dispatching, call center maps, answering multi-phone lines
August 1999-June 2001 Q-Temps Livonia, MI
Staffing Consultant Expanded Territorial Sales by 40%, payroll, marketing, data entry, developed excellence in sales, training course, job placement