Manager Project

Poojalakshmi Venkata Narasimhan

**** ******* *****, *****, **- 55122

612-***-****, ***************@*****.***

Professional Experience

Cognizant Technology Solutions May’07-Till date

Associate Apr’10-Till Date

Research and problem solving

• Involved in the entire Software Development Lifecycle (SDLC) projects comprising of requirement capture, analysis,

estimation, designing, coding, testing, and support

• Act as sole Point of contact to clients for HIPAA 5010 conversion project (Health Insurance Portability and Accountability Act)

and HMO (Health Maintenance Organization) to PPO (Preferred Provider Organization) conversion and worked on

implementation of the projects.

• Identified the performance improvements and tuning activities like optimizing DB2 queries. This reduced the turnaround time

of the job thus increasing the efficiency of system by 2%.

• Brought in new thoughts and implemented an automated system which replaced the existing manual system of report

generation. This in turn facilitating the increased productivity of clients.

Leadership Skills

•Skilled in estimating new projects for effort allocation and drove the team for project completion within the estimates.

•Excellent multitasker; efficiently planned and prioritized 10 applications simultaneously.

•Managed 8 membered offshore team by allocating work and mentored new programmer analysts in the team.

•SCM coordinator; Drove the team to follow SCM standards/processes and submitted the documents to auditor.

•Reviewed the Design, Implementation, Metrics, Maintenance and lessons learnt documents developed by the team before

submitting it to clients.

Communication and Client Relations

• Presented the Claim System Performance, Efficiency & Improvements to Client Management team for business development.

• Having abundant knowledge on Bank accounting and reconciliation system, clarified the clients on their queries and worked

with business users for UAT.

Programmer Analyst May’07- Mar’10

Research and problem solving

• Implemented the go green initiative project to remove the jobs from printing and routed them to On demand web client.

• Worked for the disaster recovery process for Common Output System (COS) to verify the system availability in new server

during disasters.

• Automated the Common Output system for unit testing. This reduced the manual effort for testing by 60%

• Performed Root cause analysis for existing abends and implemented fix for the same. Thus ABEND count was decreased from

36 to 20 which increased the productivity of 30 mins every day.

• Researched abends/ issues and resolved them in pre-defined SLA’s.

Skills

Domain Healthcare Claims, Healthcare Providers, Healthcare Membership & Billing

Hardware IBM Mainframe

Operating Systems WINDOWS, OS 390, Z/OS, VAX/VMS

Programming language COBOL, JCL

Databases & Tools VSAM, DB2, GDG, Sequential files, DB2 Tools (SPUFI, QMF, Move/Access, File Aid for DB2), MS-SQL,

NASCO-MembersEdge

Other Utilities IBM Utilities, SDSF, TSO/ISPF, XPEDITER, FILEAID, File Manager, SORT, Endevor, FTP, DFSORT,

AbendAID, Command Editor, SP Centre Tool.

Defect Tracking Tools Rational Clear Quest

Certification

IBM DB2 Family Fundamentals V 8.0

Education

Anna University (Jul 2003-Apr 2007)

Bachelor of Engineering - Computer Science – Finished in top 15% of the department. GPA- 8.64

• Relevant Coursework: Computer Architecture, Data Structures & Algorithms, Operating System, OOPS, Software Engineering, DBMS,

Networks

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