Objective:

"Obtain a position within a professional work environment, where I can

further my professional growth, and utilize my computer and customer

service skills. To assist customers; by helping them achieve what they have

only dreamt of. To dream larger than life, and see it become my reality."

Experience

n Amazon.com

April 2013 to Present

o Working at Amazon.com fulfillment in the warehouse.

o Assisting in Outbound Operations.

o Assisting in Safety Operations and Organization.

n Krispy Animation

November 2012- Present

o Voice over actress for web series. (Recurring Role)

o Web series was recently bought by Mondomedia.com

n {Sophia}

January 2012-Present

o Owner of {Sophia}: A Second Life clothing store for virtual children.

o Heavy use of Photoshop creative suite.

o Graphics design made in 2D to fit a 3D form.

o Logo creation, Advertising, and Branding.

o Personally sees to all customer service needs, and concerns.

o Stocking virtual product and keeping detailed financial records.

o Using specific naming conventions in conjunction with Linden Scripting

Language aka LSL. (This language is based on JavaScript)

o Large Virtual Content Management.

. Each outfit is 98 Textures. I have more than 150 outfits. All these are

kept neatly in files and folders and are all easy to access/locate.

n Kelly Services

August 2012 to April 2013

o Working at Amazon.com fulfillment in the Studio. (Zappos.com Content)

Responsible for preparing product for video presentation.

o Keeping detailed daily track of product counts and organizing products

for review by video content coordinators. Looking up product descriptions

and accounts.

o Assisting in the day-to-day operations of the fulfillment center's

video/photo studio to ensure continued operations.

n Web Developer September

2011- Present

o Design and maintain commercial websites on a contractual basis.

o Graphics development and design

o Branding assistance/Suggestions

o Personalized one on one web training for end user.

n Oxmoor Ford Lincoln

September 2010 to September 2011

o Office key holder

o Responsible for Cashiering and office duties.

o Filing, and Cleaning.

o Local Office Desktop Support.

o Mitigation of Owner Advantage rewards program (Missed Entries and Missed

Enrollments)

o Use of ADP service Drive program.

o Use of Cisco Multi line VO-IP Telephone (taking and transferring calls)

o Responsible for tracking current reward specials and enrolling customers

for rebates and extra care programs.

o Assisted with booking recalls and warranty claims.

n Paula York Staffing:

February 2010 to September 2010

Geek Squad City (Brooks, KY) (Feb 2010-Sept 2010)

o Responsible for Laptop/Desktop evaluation and repair. (Apple)

o Ordering and installation of replacement parts.

o Documentation of all repairs and customer communications in the STAR

database.

n Woody's Family Restaurant August

2009 to January 2010

o Daytime wait staff/Cashier

o Hostess

n Mommy February

2006-Present

o Raising a young smart tech savvy young man for this century and beyond.

n Volition Inc. August

2005 to June 2006

Production Test Staff (Saints Row Xbox360 Development Team)

o Responsible for testing computer software, and code.

o Finding and reporting program flaws to project supervisors/programmers.

o Verifying repairs of program flaws.

o Daily test responsibilities, and recording data from daily tests.

n Convergys Corporation

January 2005 to June 2005

Customer Care Representative

o Assisted new customers with transition from Cingular Cellular to AT&T

during the merger of 2005.

o Assisted floor manager with customer call escalations and customer

resolutions.

Education

Tuscola Community High School Graduation 2002

Parkland Community College September 2002 May 2003

Web Development Certification Emphasis on: HTML, CSS, WordPress,

Dreamweaver MX Studio (4), and Photoshop (CS2).

Skills

Typing proficiency: 80-85 WPM

Software Proficiency: Windows & Macintosh Operating Systems, Word, Excel,

Photoshop CS3/4, DreamWeaver (MX Studio 4).

References

Robert "Alex" McWilliams: Technology Specialist Two, University of

Louisville, ERTC 901-***-****

Joshua Reynolds: Technology Specialist Two, University of Louisville, ERTC

502-***-****

Chris Kaufmann: Systems Administrator, Connamara Systems, Chicago IL (217)

766-6364, abvsah@r.postjobfree.com

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