Project Sales

Dale Hubbard

**** ************ *****, ******* ** 27370

Phone: 336-***-**** E-Mail: ************@*****.***

Objective

Information Technology expert with demonstrated success in computer system/ enterprise network administration.

Self-motivated professional that possess first-rate communication skills to work with all business levels. Contain

11 years of experience, with over 6 years of Consulting and Project Managing, all in a diverse, fast-paced

environment.

Experience

Bank of North Carolina August 2011 - Current

Senior Systems Analyst

Senior Analyst responsible for project management, change management, and Tier 3 support.

Project Management

Produced project plans to present to IT Director and CIO. These would include budget, time, and steps to

completion for the project.

Responsible for the IT area of converting acquired banks. This involved the task of transferring the

acquired bank(s) to Bank of North Carolina’s network.

Developed and managed change management procedures.

Any projects that involved server hardware migration or major core software upgrades.

Compliance

Oversee compliance or security policies and procedures .

Disaster Recovery

Develop and manage IT Disaster Recovery plan.

Materializing second Data Center to host equipment for a Disaster Recovery location.

W orked with vender to upgrade current virtual environment and install second virtual environment.

Data Retention

Responsible for creating and continuation of Data Retention procedures.

Tier 3 Support

Assisted Help Desk with any issues they were unable to resolve or have access to resolve.

Mentor employees in learning and improving skills in order to provide better service.

April 2006 – August 2011

NC-IT, Inc.

Vice President - Senior Network Systems Engineer

An IT consulting company giving Tier 3 support to multiple clients in a fast -pace environment.

Project Manage

Over-seen installation and/or replacement of Domain Controllers, Exchange Servers, and Data Servers.

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Integrating network equipment between multiple remote locations.

Installation of wireless equipment to give wireless network access to large area s.

Managed technicians involved in projects or service work.

Assisted other IT consulting companies in Tier 3 support.

Estimating/Sales

Estimated hardware and labor involved in projects or service work.

Arranged meetings with clients to see what IT needs they would have.

Order any equipment that clients approved to purchase.

Service Support

Troubleshoot any hardware/software mishaps clients would have. Solved these issues by remote support

or going onsite to assist and fix.

June 2004 – March 2006

Professional Building Systems of NC

Network Administrator

Responsible for entire Network Topology in a top rated modular home manufacture.

Configured and maintained Domain, Email, VPN, Citrix and Terminal Servers for North Carolina’s location

and also assisted the Pennsylvania’s location.

Administrate Citrix servers to keep connection for the two locations running hosting their Accounting

software.

Troubleshoot any PC or printer mishaps.

Updated and worked on Access sales order entry database.

February 2005 – October 2005

Practical Software Solution, Inc.

Senior Consultant

Temporary position starting and developing IT consulting company for their North Carolina’s branch division.

Assisted clients in any technology needs by providing them the necessary support.

Supported and engineered network environments.

Consulted clients on choosing and setting up business software.

Helped with custom application development with our team of programmers.

July 2003 – June 2004

Central Carolina Community College

PC/Network Technician

Troubleshoot PC and networking issues in a busy network environment across campuses in multiple counties.

Fixed assorted hardware/software problems.

Setup computers for staff members and lab environments.

January 2003 – April 2003

Getronics

Network Conversion Specialist

Multiple contract jobs with the W achovia purchase of First Union and contract work with CitiFinancial.

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Surveyed and recorded network design in the First Union buildings.

Replaced Token Ring network equipment with Ethernet equipment.

Switched out routers to Cisco equipment.

Setup multiple workstations and printers in multiple CitiFinancial locations.

Education

August 2001 – August 2002

ECPI College of Technology

Accredited by: The Southern Association of Colleges and Schools: Commission on Colleges

Diploma in Information Technology

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