Customer Service Sales

Cheryl James

*** ****** ***** **

Evington, *****, Virginia, US

Mobile Phone:

Secondary Phone: 434-***-****

E-mail: *******@*****.***

OBJECTIVE

I have a strong background in the Customer Service/Sales field. My objective is to make the customers experience a rewarding one.

WORK EXPERIENCE

IC

2/2013-current

ACD Direct

I am an IC for ACD Direct. I place phone pledges for customers at my home office.

Billing

October 2007 - January 2009

Vortech, Inc. Orlando, FL

Computer/IT Services

I handled all billing and customer service for Vortech, a web hosting company.

Telephone Sales

October 2006 - September 2007

ORVIS Roanoke, VA

Other/Not Classified

I handled incoming sales calls and customer service in this call center. I also processed all mail order and data entry.

Patient Support Representative

December 2005 - July 2006

CCS MEDICAL Roanoke, VA

Healthcare Services

I placed orders for diabetic supplies and supplied customer service for patients with medical needs.

Customer Service/Sales Professional

August 2000 - August 2002

HSN Roanoke, VA

HSN is a 24/7 televison program with multiple items for sale. I placed telephone orders for the customer, processed their information and also assisted in solving any problems they may have had.

EDUCATION

High School or equivalent,

0 - June 1990

Altavista High Shool Altavista

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