Sales Customer Service

Chris Trumbull

**** ******** **. ***** *****, Ohio 44116 440-***-**** *****.********@*****.***

Objective

To secure a position with a well established organization, in sales and information technology, and eventually move into a

position where I can further my career.

Profile

Strongly motivated to learn all aspects of the position and help the company excel. Quickly and easily masters new and growing

technology, and is very savvy with the current technologies. Good verbal communication skills among colleagues and can accept

criticism.

Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to

easily transcend cultural differences. Thrive in deadline driven environments. Excellent team building skills.

Skills Summary

1. 9. Direct Marketing

16. Team Management

HTML

2. 10. Indirect Marketing

17. Organized Meetings

JavaScript

3. 11. Face to Face

18. Territory Management

Web Management

4. Communication 19. Client Interactions

CSS

12. Consumer Relations

5. 20. Promotion Management

Flash, Actionscript

13. Customer Service

6. 21. Training

PHP

14. Product Sales

7. 22. New Hire Paperwork

SQL

15. Professional

8. 23. Structure Development

XML

Presentations 24. Recruiting

Professional Experience

Programming: Php/mysql/html/CSS/flash/databasing

1. Assisted the head programmer with projects involving back end programming.

2. Input, managed and developed content for individual clients and multi tiered corporations.

3. Strong knowledge in basic to advanced web site layout and design with the ability to asses and solve issues.

4. Setup user friendly interfaces for back end updating.

5. Mapped network interfaces for client side servers.

6. Strong Knowledge of many front and back end programming languages and possessed the ability to adapt and learn

new languages and features as needed.

MarkeTing/Sales/human resources

Volunteer Energy.

7. Analyzed large industrial accounts to determine long term usage and properly determined energy savings plans for each

client.

8. Maintained long term client relationships and approved new savings plans as released.

9. Filed paper based on clients usage, plan approved for and utilities designated.

10. Delt with local utilities to form aggregation agreements and acquired general transport service agreements.

11. Created creative marketing campaigns for new and existing markets.

12. Developed business structure for independent contractors.

13. Recruited individuals for contracting, telemarketing, and administrative positions.

AT&T U Verse.

14. Performed professional presentations to potential clients to provide knowledge about the AT&T U Verse service.

15. Directly communicated with the AT&T liaison about new and upcoming product promotions and features.

16. Overturned customer objections with facts to benefit them with use of the product to complete the sale cycle.

17. Managed client feedback on products sold after installation and during the conversion process.

Chris Trumbull

18. Recruited and interviewed individuals for possible position openings to join our administrative or sales team.

19. Handled new hire paper for all hired individuals.

3D Sign, LLC.

20. Interacted with potential clients to provide knowledge about the company and services offered.

21. Presented custom and template designs based on the customer’s needs, desire and budget.

22. Assessed problems with customers on their projects and worked to resolve the issues.

23. Provided new, creative and competitive ways to help promote and drive revenue.

24. Handled financial agreements and paperwork with all clients.

Employment History

3D SIGN, LLC. – Cleveland, Ohio

Owner/Sales/Programmer, 2004 to 2007

AT&T U VERSE. – Westlake, Ohio

Sales and Marketing Director, January 2009 to September 2010

VOLUNTEER ENERGY. – Pickerington, Ohio

Energy Specialist, January 2011 to Present

SOURCE ENERGY. – Cleveland, Ohio

Web Development Contractor, March 2012 to Present

Education

ROCKY RIVER HIGH SCHOOL – Rocky River, Ohio

High School Diploma.

UNIVERSITY OF AKRON – Akron, Ohio

Computer and Electrical Engineering, Major. Marketing, Minor.

3270 Fairhill Dr. Rocky River, Ohio 44116 440-***-**** *****.********@*****.***

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