Customer Service High School

Taylor Ramsdell

**** ***** *****

Rancho Cucamonga, CA 91739

909-***-**** - **************@***.***

OBJECTIVE

To obtain a career with a company whose core values drive me to apply all

of my knowledge and skills to obtaining an uncompromising commitment to

success and provides the potential for personal growth.

SKILLS

* 4+ years' experience in exceptional customer service and a multitude

of administrative duties

* Proficient and expert usages of MS Office: Word, Excel, and PowerPoint

* Fast learner with the ability to apply knowledge to the work

environment

* Ability to type 50+ wpm

.

EXPERIENCE

Mountain Lakes Resort

Lytle Creek, California

Receptionist

06/11 - 07/12

Possess strong oral and written communication skills aiding in effectively

collaborating with others

Performed administrative and clerical functions as assigned in order to

maintain a steady work environment

Experience managing front desk area where customers/members checked in,

making reservations, processing payments, organized and coordinated member

activities, filing, distributing mail, making and receiving telephone calls

Utilized computer applications including MS Word, MS Excel, Internet and E-

mail necessary for achieving results

Responsible for tracking, processing and submitting reservations and

payments

Maintained confidentiality and remained customer focused

Southern California Edison

Irwindale, California

Volunteer for SCE Lineman's Rodeo Annual Event

2009 - 2012

Volunteer work for three years at the Southern California Edison Lineman's

Rodeo

Responsible for receiving and processing participant registration in the

various lineman skilled events

Responsible for selling t-shirts and other event items

Responsible for various other tasks as requested to help ensure the success

of the event

Southern California Edison San

Gabriel, California

Volunteer work during the San Gabriel Windstorm

December 2011

Volunteer work for five days for Southern California Edison during the San

Gabriel Windstorm

Responsible for handing out light sticks and cases of water to those

customers without power

Worked with other volunteers and Edison personnel to aid in the various

needs of the customers

Rialto Girls Softball

Rialto, California

Volunteer for the Rialto Girls Softball League

Seasonal / 2008 - 2012

Volunteer for four spring seasons with the Rialto Girls Softball League

Responsible for scorekeeping and working snack bar three to four days a

week as needed

Assisted during other league events such as; registration, opening and

closing ceremonies

EDUCATION

Carter High School

Rialto, California

Completed all requirements to receive High School Diploma

08/07 - 06/11

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