ADAM DEVLIN
Jacksonville, FL 32224
603-***-****; *********@*****.***
EDUCATION SUMMARY:
? 2012-Present Florida Institute of Technology - (BS) Computer
Information Systems
? 2006-2007 University of Phoenix - (BS) Computer Science
QUALIFICATION SUMMARY:
? 5 years of field service experience spanning over multiple
territories and covering all environments from hospital operating
rooms to air plane cockpits.
? Two years of design engineering, signals processing, and
cellular network survey and analysis.
? One year of database management and development, all-source
intelligence information research and collection of arms trafficking and
proliferation issues.
? One-year experience as an Air Force contractor performing
technical analysis for National Tactical Integration.
? Four years experience as a Cryptologic Technician (Collection)
Operator with extensive hands on experience and technical training in the
troubleshooting, calibration, maintenance and testing of highly complex
electronic communication systems and specialized ESM and ECM equipment and
components.
PROFESSIONAL EXPERIENCE:
January 2010 to Present: Field Service Engineer, Intuitive Surgical
? Pre site verifications to prepare site for system installation.
? Assist in coordination of system delivery (e.g. confirming site
readiness) and then perform system installations and install upgrades.
? Provide technical and clinical support to end-users and other
ISI employees.
? Train customer on new features or enhancements made to existing
systems.
? Perform maintenance inspections as required to ensure system
meets performance specifications.
? Troubleshoot and repair Intuitive Surgical products and
associated equipment failures as required.
? Maintain accurate configurations of installed base and part
management.
? Present and sell Service Agreements along with the collection
of the service contract debts.
? Provide back-up support to adjacent Field Engineers in the
region.
? Administrative duties, which include but not limited to; Field
Activity Reports, Return Material Authorizations, Expense Reports etc.
? Act as a liaison for customers to HQ and Sales.
? Provide feedback to HQ to improve processes and improve
efficiencies.
July 2007 to January 2010: Operations Analyst, BAE Systems (E&IS)
? Performs simple to moderately complex professional technical
assignments requiring the analysis of operational requirements,
systems and/or threat signals and the application of SIGINT (Signal
Intelligence) and EW (Electronic Warfare) operational practices and
techniques. Assists in the development of solutions to specific
operational problems as directed.
? Assists in the analyses of operational requirements utilizing
the application of accepted SIGINT/EW principles, theories, concepts and
techniques. Develops and maintains a sound knowledge of doctrine, tactics
and threat signals.
? Assists in testing of new cryptologic and EW collection
techniques.
? Assists in tests to stress systems to their limits to ensure
the accurate determination of true operation characteristics. Collects and
analyzes results and prepares draft reports encompassing acceptance test
results.
? Acts as a contributing team member in the preparation of
proposals, specifications, reports and/or graphic presentations from
results of threat and operational requirements studies.
? Maintains knowledge of current equipment and systems, their
specifications and parameters.
? Assists with data collection, processing and reporting
activities in accordance with recognized operational research techniques.
? Provides support to Systems Engineers and other Operational
Analysts in proposal preparation efforts and other related contract work as
required.
? Performs other duties and responsibilities as required.
July 2006 to July 2007: Technical Analyst, BAE Systems (IT)
? Responsible for collection and analysis of information related
to strategic and small-arm weapon systems and weapon identification,
modification, production and tracing.
? Developed and implemented quality control measures in order to
ensure data accuracy.
? Initiate all-source intelligence information research and
collection of arms trafficking and proliferation issues.
? Responsible for the training, development, and oversight of a
four person team assigned to analyze, prepare, convert, and input data into
the division database which serves as the primary platform for exploited
military material within the entire intelligence community.
? Perform Database Management Functions.
? Review and assist program personnel with all aspects of the
digitization process.
September 2004 to September 12 2005: Information Tech Analyst, CACI Tech.
Inc.
? Part of a four-man team employed to network and configure 20
computers to operate in accordance with NSA security standards and
Standard Operating Procedures (SOP).
? Established parameters allowing for the electronic collection
of technical SIGINT, ensuring more timely distribution of said data to the
warfighter.
? Worked in the Kunia Regional Security Operations Center in the
Warfighter SIGINT Integration Cell (WSIC) providing technical SIGINT
products in support of warfighter operations.
? Cross-que and tip national intelligence with tactical
collection platforms to provide JFACC and AOC components with actionable
near-real-time intelligence to perform Time Sensitive Targeting, Combat
Search and Rescue operations, Combat Assessment, and dynamic re-tasking of
ISR assets.
? Participated in PACOM exercise Terminal Fury 05; provided
manual push of nationally derived intelligence information and expertise
into various aspects of the Air Tasking Order (ATO) cycle enhancing the
PAOC weapon capability.
? Liaised with several departments within KRSOC to compile
pertinent information for national and tactical consumers; ensured
accountability for all requests for information (RFI).
November 1999 to October 2004: Cryptologic Technician, US Navy
? Trained 12 operations analysts over the course of four
missions, teaching them daily operational use and troubleshooting
techniques of multiple highly technical and complex collections
systems.
? Senior Signals Analyst providing analysis of COMINT, PROFORMA
and unidentified signals.
? Participated in six Pre-operational Maintenance Certifications
(POMCERTS) and two installations of highly technical and complex electrical
equipment, on a total of six different US subsurface platforms.
Installation included configuration and networking of a total of 10
equipment racks.
? Selected to test an experimental Radio Frequency (RF) signal
collection system. Assisted in the development of the systems SOP and
produced an in-depth system performance evaluation.
? Performed analysis using analog and digital signal processing
equipment.
? Generated national level analysis reports.
? Provided extensive technical briefings for analytical exchanges
and national level workgroups.
? Proficient in reading and translating schematics and
blueprints.
? Monitored and repaired microprocessors including logic controls
and integrated circuits and systems.
? Worked with radio-wave analog and digital transmitting and
receiving equipment.
? Familiar with analytical software tools and techniques.
? Demonstrated strong communications skills in the training of
junior personnel.
OPERATIONAL EXPERIENCE:
? 6-month deployment to San Francisco International Airport to
partner with American Airlines on a real world collection exercise to
determine effectiveness of a fuselage mounted counter measure laser.
? Deployed daily in the New England region to map and collect
cellular tower information and signal data (CDMA and GSM)
? Deployed as a special signals collection operator attached to
Cryptologic Direct Support Elements (DSE) supporting one surface ship
and four submarine Commanding Officers. Performed extremely technical,
intelligence collection, analysis, and reporting duties in support of
several, highly classified, Chief of Naval Operations-sponsored Special
Operations Programs.
AREAS OF EXPERTISE:
Technical Research Troubleshooting Quality Control
Problem Solving Safety Job Planning
High Voltage Systems Electronic Systems RF Systems
RF Modulation Wireless Communications Computer
Networking
Web Design Computer Configuration
Schematics
Vast working knowledge of INTELINK, ZIRCON, IWS, JWICS, SIPR and HOMEBASE.
TRAVEL:
I have extensive travel experience in foreign countries and am will travel
100% of the time.