Shift Manager
Resume:
Susan Resume *
SUSAN M. HADLICK
**** ********* **** ***** ***. 9
Silver Spring, MD. 20903
************@*****.***
Objective: To obtain a career in a well established stable environment that offers
an opportunity to enhance my skills and
capabilities.
Summary: Exceptionally gifted Sales Associate with over 12 years of experience in
retail sales and outstanding customer service.
Summary of Qualifications
*Outstanding phone skills.
*Strong ability to work alone without direct supervision.
*Strong written and oral communication skills.
*Excellent work ethic and team skills.
*Excellent customer service skills.
*Experience at consistently meeting and exceeding sales quotas.
Professional Experience
Banner Hallmark Kentlands, MD.
Middle managment for both the Kentlands and Germantown locations.
08/01/2009 - Present
Hallmark Creations, Germantown, MD 08/01/2009 - Present
Meet and greet customers. Assisting them with finding the products they need .
answering any questions they may have. Making
it a pleasurable shopping experience which ensures that they will be back in future.
Inventory stock and reorder when inventory
drops below a certain level. Assisting in creating displays throughout the store to
appeal to the customers eye which will results in
sales.
Upstuffs Hallmark, Bethesda, MD 07/01/2005 - 03/01/2009
Provide customers service by greeting and assisting customers, and responding to
customer inquiries to ensure that customers
receive satisfactory service and quality goods. Assign employees to specific duties.
Direct and supervise employees engaged in sales,
inventory-taking, reconciling cash receipts, or in performing services for
customers. Inventory stock and reorder when inventory drops
to a specified level Keep records of purchases, sales, and requisitions. Enforce
safety, health, and security rules. Examine products
purchased for resale or received for storage to assess the condition of each product
or item. Hire, train, and evaluate personnel in sales
or marketing establishments, promoting or firing workers when appropriate. Perform
work activities of subordinates, such as cleaning
and organizing shelves and displays and selling merchandise.
Cherokee Lane. Elementary School, Adelphi, MD 10/01/2003 - 05/01/2009
Teacher Assistant
Provide extra assistance to students with special needs, such as
non-English-speaking students or those with physical and mental
disabilities. Tutor and assist children individually or in small groups to help them
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Susan Resume 1
master assignments and to reinforce learning
concepts presented by teachers. Supervise students in classrooms, halls, cafeterias,
school yards, and gymnasiums, or on field trips.
Enforce administration policies and rules governing students. Observe students'
performance, and record relevant data to assess
progress. Discuss assigned duties with classroom teachers to coordinate
instructional efforts. Instruct and monitor students in the use
and care of equipment and materials to prevent injuries and damage. Present subject
matter to students under the direction and
guidance of teachers, using lectures, discussions, or supervised role-playing
methods. Organize and label materials and display students'
work in a manner appropriate for their eye levels and perceptual skills. Distribute
tests and homework assignments and collect them
when they are completed.
Education:
John F. Kennedy High School
High School Graduate Class of 1985
General Studies
References:
Available on Request
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