Operator Computer

Linda J Darmes

***** ** ****** **. 810-***-****

Clinton Township, MI 48038 abv09u@r.postjobfree.com

IT SPECALIST

Computer Operator Operations Support Help Desk Support Network Operator

Highly motivated Computer Operator with an established track record of interacting with upper management, team members and vendors to conceive and successfully implement computing projects and strategies. Proven ability to implement new technologies and manage the administration of network infrastructures. Exceptional interpersonal, communication and listening skills. A dynamic team player, with the ability to work well independently.

CORE COMPETENCIES

Analyzing

Troubleshooting

Problem Solving

Assessing Data

Leadership

Client Relations

HARDWARE: Sun/Oracle Servers, VMwar and MVS Mainframes. IBM Tape Drives & Libraries, Sun Tape Libraries. Xerox and IBM printers, including high impact printing.

SOFTWARE: Sun Microsystems, Windows XP&7, Appworx Client, Compuware’s Vantage, Netview, Big Brother and Netbackup.

PROFESSIONAL EXPERIENCE

Wayne State University, Detroit, MI 1998-2011

COMPUTER OPERATOR – Midnight Shift

Recognized, diagnosed and took corrective action to resolve problems as they arose for the entire University. Monitored servers, network devices and batch jobs. Identified problems, resolved issues and communicated with the owners as needed.

• Managed batch jobs that ran on Appworx, a scheduling application for the university such as: payroll, student accounts, cashiers etc.

• Monitored Netbackup Backup of systems to put information on tapes. Tapes were then sent to a secure site. In case of a disaster, the systems could be set-up at an offsite location so business could run as usual.

• Monitored 100 servers through either Big Brother or Vantage applications.

• Accurately printed 3,000+ payroll checks, 4000+ refund checks and, 8,000 + W2 forms and student bills for the university.

• Monitored switches, hubs and gateways in a fiber optic network to ensure the entire university had connectivity.

• Monitored Close circuit TV’s of the building for security purposes.

• Created, edited and updated daily reports and Technical Operations Procedures using Office 2007 Excel and Word. These reports were distributed to 200+ people, including upper management, and the Divisional VP for review.

Wayne State University, Detroit, MI 1996-1998

INVENTORY TECHNICIAN

Distributed US mail, Interdepartmental Communications and Computer Output to the different departments inside Computing Information and Technology.

PROFESSIONAL DEVELOPMENT

Sun Microsystems UNIX

Fundamentals of Solaris

Administering Windows NT

EDUCATION

Macomb CCC – Commercial Art

VOLUNTEER ACTIVITIES

Great Lakes Bead Workers Guild

Corresponding Secretary for the Guild - Revamped the duties to include emailing of notices and/or memos to the members at large. Created a distribution list of our members..

Contact this candidate