Manager Maintenance
Resume:
JOHN S. MARCIN
North Ridgeville, Ohio 44039
***************@*****.***
CAREER OBJECTIVE
A position using significant experience as an Aircraft Maintenance Lead
Technician and Department Manager.
To use my technical and mechanical abilities to make an industry change.
CAREER HIGHLIGHTS
Professional, personal and formal technical training includes interest,
skills and experience in the following key areas:
. Aircraft Maintenance Repair and Department Operations:
. Orchestrating and managing the electrical, avionics, power-plant, and
airframe, troubleshooting, repair and preventative maintenance of various
aircraft.
. Staff leading and team building.
. Hiring, motivating, developing, scheduling, and evaluating department
personnel.
. Inspiring staff members to become confident, quality-focused team members
skilled at troubleshooting and repairing the systems relevant to the
airworthiness of aircraft.
. Purchasing and vendor relations.
. Forecasting and budgeting.
. Reading electrical/mechanical diagrams and manuals.
. Recordkeeping.
. Aircraft Maintenance Project Management:
. Creation of project scope/overview, detailed plans, milestone activities
and issue problem logs.
. Ordering and maintaining necessary parts, supplies and inventory for
projects.
. Strict adherence to federal aviation regulations, airworthiness
directives, service bulletins, project specifications and requirements,
allotted time frames and budget, quality assurance measures, and company
standards.
. Provision of solutions regarding each project's concerns, issues and
status.
PROFESSIONAL & PERSONAL SKILLS
. Outstanding interpersonal and communication skills ensuring the
explanation of information and ideas into solutions that produce desired
results.
. Flexible.
. Able to establish long-term, collaborative relationships.
. Visionary.
. Multidimensional.
. Able to handle numerous projects simultaneously, manage time efficiently,
conceptualize creative ways to resolve problems and work well under
pressure.
. Self-starter.
. Career-orientated professional.
. Able to embrace new challenges.
John S. Marcin, Page Two
CREDENTIALS
Airframe and Engine Schools, Earned Certification of Completion for the
following training courses:
FLIGHT SAFETY SCHOOL:
Lear 45, Cessna Citation Sovereign 680, Epic Avionics, Falcon 50, Citation
Ultra 560, Honeywell 731 Engine, Advanced Troubleshooting, Lear Jet 20,
Lear Jet 30, Avionics for AMT
PRATT & WHITNEY PT6 SCHOOL:
Line Maintenance, Hot Section Inspection and Replacement
SYSTEMS FAMILIARIZATION SCHOOL:
Shorts 330/360, Metro III, Casa 212, Dornier 228, Convair 580/600/640
HARTZELL SCHOOL:
Propeller Maintenance
JET ELECTRONICS SERVICE SCHOOL:
Stall Warning, Nose Wheel Steering, Autopilot (Learjet)
PROFESSIONAL EXPERIENCE
PARKER HANNIFIN, Cleveland, OH, 2004 to 2013
Aircraft Maintenance Department Operations Manager
Provided "hands-on" leadership, work-enhancing, clear directives, and
creative solutions as challenges arose throughout all facets of developing
and running this world-leading manufacturer's Aircraft Maintenance
Operations Department in Cleveland.
. Personally hired, developed, cross-trained, led by example and worked
alongside a team of Aircraft Technicians to ensure a fleet of three
aircraft were physically, mechanically and electronically suitable for
safe and sound flights for both pilots and passengers.
. Ultimately responsible for consistently demonstrating an ability to cost-
effectively and efficiently coordinate people, services, materials and
deadlines while directing the completion of superior quality work,
eliminating unnecessary aircraft downtime, and maintaining the creation
of safe and waste-free work environment.
. Managed the daily operations of the Aircraft Maintenance Operations
Department, including all scheduled and unscheduled maintenance on the
corporation's Cessna Citation 680's and Learjet 45's.
. Orchestrated, trained, evaluated, and coached a team of technicians.
Utilized total quality management techniques; strived to enhance morale
and create team spirit not only by tapping into and encouraging the
development of each employee's particular unique skills and ongoing
professional development but also by planning a myriad of activities that
rewarded, acknowledged and demonstrated a true value for all workers.
. Oversaw the processing and finalizing of all maintenance operations.
Thoroughly handled and tracked each work order/repair project from the
initial complaint, to discovery of the cause and on to the implementation
of the cure. Ensured all diagnoses were properly documented and all
repair work adhered to both industry and corporate policies and
procedures.
. Maintained open communications with various vendors, selected and
negotiated prices and delivery times and ordered parts for the department
as needed. Tracked materials, supplies, warranty claims, purchase
orders, and parts usage; analyzed trends to ensure adequate inventories
were readily available to complete projects. Paid bills and managed
department budget.
. On an on-going basis, strived to spearhead new programs, procedures and
policies to improve overall efficiency, safety measures and
corporate/client satisfaction including; the creation on an open-door
policy enabling all team members to identify and express their ideas
regarding any/all department processes and procedures in need of
improvement, and the development of an on-going cross-training/mentoring
philosophy to help less-seasoned technicians gain firsthand experience
and knowledge of all facets of aircraft maintenance. As a result
personnel developed a sense of ownership in their role and efficiency
increased significantly.
John S. Marcin, Page Three
Aircraft Maintenance Department Operations Manager, continued
. Implemented a Safety Management System and achieved Stage 3 ISBAO
Certification.
. Promoted to role of manager with first 12 months of initially being hired
as a Technician due to exceptional work ethic, integrity and desire to
take on additional responsibilities.
TRW, INC., Richmond Heights, OH, 1995 to 2004
International and Stateside Lead Aircraft Technician, 1996-2004
Served as the "go to" Lead Aircraft Technician for any/all troubleshooting,
repair and maintenance issues that occurred during international flights on
the corporation's Falcon 50, Citation Ultra and/or King Air 200 aircraft.
. Through the aid of a translator, verbally directed aircraft technicians
at locations throughout the world how to troubleshoot and repair any one
of TRW's fleet of three corporate airlines that may have experienced
system problems while flying internationally.
. Provided the same "walk/talk-thru" guidance/assistance for stateside
repair issues.
Proactive Thinking Department Supervisor, 1996-2004
In addition to the role of Lead Aircraft Technician, cross-trained,
scheduled, supervised, and worked along side a team of technicians during
the troubleshooting, repair and preventive maintenance of the aircraft
fleet.
OTHER RELEVANT EXPERIENCE
JET AVIATION BUSINESS JETS, INC., Cleveland Hopkins Airport, Cleveland, OH
Aircraft Maintenance Coordinator Technician
CHAUTUAQUA AIRLINES, FREEDOM AIRLINES, WRIGHT AIRLINES, GENERAL AVIATION
COMPANY
Lead Aircraft Technician, Inspector,Technician
MILITARY
UNITED STATES NAVY, Kingsville, TX
Technician, E4, Served 4 Years, Honorable Discharge
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